Western Avenue Medical Centre

The doctors at Western Avenue usually make every effort they can to assist the patients. Considering I've heard other practices can have up to 2 weeks waiting times, I've generally been able to get an appointment on the day if needed. No practice in the entire UK is perfect, and yes, sometimes you need to be patient as with anything, so those giving this practice one star maybe need to experience some others for a little perspective.

I would like to say a Thank you to this surgery and all doctors and nurses
that have helped me since being a Patient at this surgery. They have all been very
Courteous and very helpful. And Thank you to my Doctor, Dr Adams who has also helped me over the years.

I would like to thank the surgery for their assistance during this very difficult time . In particular a telephone call from Kate enquiring how Lockdown had affected me and offering any assistance. Also Dr Avula for his telephone consultation which put my mind at rest. Thank you all very much.
Janet Cuthbertson

Can't even register, forms too long and complicated and they don't tell you which one to fill in from their website. Website something from the 90s

I put my repeat perscritions in every week on wed or thu n they dont go threw so im left days without medications i need daily. All i get told wen i ring up is no prescriptions been sent to them wen i know it has im not well n its makin me anxious n left in pain

Doctor Ojeda is great, but staff at the reception is highly unprofessional and arrogant. 3 weeks im waiting for the dose update on my repeated persription that i need to take daily.It was changed by my gyno and i had 3 phone calls to the hospital which confirmed each time that is visible in system. Reply I got " call 111 for emergency medication" .also been given false times to contact manager in regards of the complaint that i want put in. RIDICULOUS!

Terrible Surgery I was took of the surgery list because I hadn't bin for a while The women on the phone had a terrible attitude

Always really helpful and efficient, sorted a prescription ready for me within an hour of ringing last week