I have been with this surgery for many years and I have been most satisfied. Staff are very kind and the GPs are great. Thank you
Darren Gregory1 year ago
Can never get an appointment I have a heat condition and the receptionist are not helpful at all
Maureen McCormack1 year ago
You could be dead before you get an appointment here. Absolute shambles.
Maria Vavrova1 year ago
Is disgusting what happening in this surgery at the moment, service is so poor. Is not possible yo even ask question. People are treated worst then animals this days!!!!!!!!!
Dom Woods2 years ago
I come into contact with a lot of GP practises, unfortunately this used to be an outstanding surgery. When you eventually get to speak to their GPs they are very good at what they do. It’s just a shame the saying bitten off more than they can chew comes to mind. No availability for appointments ever, and trying to get any assistance is next to impossible.. every patient referred to walk in or ED… not sure they are aware those facilities are for emergency usage not primary or secondary care patients. Yes they are incredibly busy, but maybe a better clinical triage system could be advisable.
Heena Patel2 years ago
Langley Corner Surgey now have a new system whereby you complete a form between 08:00 and 08:30 to get an appointment that appointment could be for the same day the next day or in our case we were referred to a pharmacist and told we would be called within 24 hours it’s been over 24 hours. I have a poorly sick child at home who needs to be seen by a doctor and assessed yet they say go to the walk-in centre. What am I paying my taxes for why are the doctors there I don’t understand it’s a child who is ill needs to be seen by a doctor. This new system is not working.
Janine2 years ago
What an absolute joke this place is! Now you have to fill in an online form at 8am - I did, you then get a text to say at capacity try again tomorrow! Not even a call to give some advice, been in agony with sinuses for 5 days, tried home remedies & over counter stuff - no help. Try again tomorrow! My Mother in Law tried 5 days straight to call as not tech savvy, every day ‘no appointments’ not once was she asked what was wrong just ‘Sorry, try again tomorrow’
LAURA BENNETT2 years ago
Saw a lady doctor called Dr Fitzgerald. She was really nice, very thorough and she even came to get me from my car as we had to wait outside and it was raining. Highly recommend this surgery and the reception team were friendly
