West Hallam Medical Centre
The Dales, West Hallam, Ilkeston DE7 6GR, United Kingdom
2.7
23 reviews
8 comments
XJ9R+29 Ilkeston, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
Only complaint would be poor lighting in the precinct but i doubt the surgery is responsible for that!
I had to end up paying around £400 to go private to get a straight forward referral.
The doctor at the Nuffield looked through my file and said Dr Burns could not of messed this up any more if they tried.
They said he wouldn't be seen for an examination because IF the bleeding was due to internal piles that would only make the bleeding worse. This went on throughout 2022. He was prescribed suppositories and folic acid. Eventually he was referred for a colonoscopy which took place 28th September 2022. This revealed a malignant tumour. Had it been detected sooner whilst localised to the colon it could have removed with no further treatment (as advised by our consultant.)
The cancer is now advanced at stage 4 being in the lymph nodes and the liver. We are in a living hell of worsening symptoms and diminishing hope. We have only just been referred to oncology on 15th December 2022 having waited what seems an eternity for scans and appts. The earliest appt for oncology is 16th Jan 2023. And treatment WON'T START THEN. We've not received one phone call from west hallam medical centre since the colonoscopy. They are very caring indeed! We have now registered with a new doctor who telephoned us within a week to inquire how we are coping and how she can help us.
We've tried to stay positive but the delays for treatment due to NHS workload and the knowledge that this cancer may now be rendered inoperable and terminal is hard8 to bear.
This medical centre told me that it's down to the clinician who gets a face to face appointment with a doctor, and that such appointments were resumed in Jan 2022. They can't use COVID on this one.
We are bombarded with advice not to ignore bleeding and other signs of cancer, go to your GP! Early detection and treatment is crucial.
Thank you, West hallam medical centre.
Beverley and Michael Webb.
Receptionists are rude, unhelpful and lack any emotion or empathy.
You can never see a Dr and rarely get an appointment. Even when you do they cant figure out what is wrong with you because they don't listen and don't care. They also like to lie on your medical records.
For your safety and sanity don't register here.
Sympathy for the receptionists.