Child Family and Young Person Service Central Norfolk
80 St Stephens Rd, Norwich NR1 3RE, United Kingdom
1.6
21 reviews
8 comments
J7CQ+M4 Norwich, UK
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Quite clearly don’t care and most of the people working there are in the wrong job
Every single staff member has been wonderful except for one therapist. Clearly there are issues with funding and short-staffing, but that's hardly their fault. I can definitely see how people can have issues with difficulty accessing therapy if traditional CBT didn't work, but definitely keep trying to get through, just don't take your anger out on them.
I'd definitely still suggest going private if you have the money and need long-term specialised health care such as DBT or extensive trauma therapy as it would simply be more efficient. If you're looking to work through some shorter-term issues, or know what you need definitely push through this system and get seen as you can be treated, or at the very least identify issues to work on further.
Anyway end of rant, but thank you to the staff here for the flexible help. They do a very good job despite constraints and are trying to adapt to what people need. The biggest issue is they are forced to put you in to a little box. If you cannot get what help you need within 7 sessions (for example) then they don't know what to do with you as you don't fit in to their given timeframe and can't help you. This is a massive oversight and leaves a lot of people without access to care. Even if they desperately need it. This is something that is less the fault of this clinic and more due to the chronic underfunding of mental health within the NHS by the government.
shocked and deeply disappointed and left with no help
unbelievably awful, something needs to change drastically with norfolk mental health help