Park House Surgery

I have been with Park House for many years and would never think of going anywhere else.
Receptionists, nursing staff and doctors are excellent. When I hear people saying what a nightmare they have at their own surgeries it really makes me appreciate being with Park House.

We had an urgent appointment with Dr Shori last week , his kindness and empathy during the consultation was phenomenal . Dr Shori dealt with our situation in a caring, proactive and professional manner , sending our heartfelt thanks and gratitude .

By far the worst doctors surgery I’ve ever been registered with. Dr Shori who had never even seen me or even spoke to me via telephone suddenly refused to sign off on my medications so I could collect them in the community a few months after he had been doing just that, despite multiple conversations with my consultant psychiatrist and CPN meaning my medication has to be dispensed from the hospital pharmacy and I can not get there due to my health issues. I am now having to go without my medication until I can register at a new doctors. When asking for copies of my repeat medication to give the new doctors they twice gave me the wrong list of medications I wasn’t on and one I hadn’t been on for over a year. A line was forming and this was going to take time to resolve. I autism and I did began pacing due to the autism and anxiety and also I was off my medication for 2 days at this point. I was then told by a women with thin scraggly black hair to leave the premises or they would call the police. I don’t know what I was more insulted by that or the state of her eyeliner probably the eyeliner if I’m honest. I obviously left after being threatening with police involvement (what a waste of much stretched police resources) without receiving a copy of my current repeat medication which has now made signing on to a new doctors slightly harder and will likely take longer as they will have to ask for the information I could of just been given. Disgusting treatment avoid at all costs. UPDATE EDIT: On this despicable excuse for a surgery and the Doctor ‘Dr Shori’ I gave in a form to reception from the criminal injuries compensation authority as I was the victim of a serious assault and it was no more than 2 pages of simple ‘yes/no’ questions and I heard nothing regarding my claim and last week I received a letter from the CICA saying if I didn’t hand in the relevant form within 30 days they would cancel my claim. I handed it in to reception to give to ‘Dr Shori’ over three months ago and he never bothered to fill it in and sending it back. I specifically remember asking how long it would take to return the form at reception they said 2 weeks max and I took their word and left it at that, now I receive this letter. I have since had to ring the CICA and explain the situation and get a new form with my new doctors address on it and have handed it in to them to complete. Thank you ‘Dr Shori’ for pushing my claim for compensation back by over three months. I have PTSD from the assault and dealing with the claim is very triggering. I just want to receive what I’m entitled to and have it over as quickly as possible but thanks to you it has been delayed by over three months.

My doctors never had a problem with them.

Park House Surgery, as far as Doctors' Offices go, is stella. There's seats, so you can sit down, if you want to. There's like, a crazy contraption of interconnected wires that you can move blocks around? Its enjoyable but usually there's little sick children coughing all over it, and you have to answer their riddles to make use of their gift. They call themselves the Ten Twins and the answer is Round and Round FYI. Anyway, if you're going to get vaxx'd up then this is a decent place to do it, but if you wanna hang out with the bros, knocking back some cans and watching the waves come in, and you don't mind answering a few riddles or coughing up a few gold coins, then this is THE PLACE in Prestatyn, for doing that

Very long waits to see a doctor, I made a appointment with over a month to wait 😔

Been calling for two weeks regarding an illness. Was told it was viral at first, then another excuse and another. Don't know what they are on about, clearly don't want to make time to see anyone inside the practice.

Phine appointment system is bad
Waited 2 wees for appointment
They cancelled it as dictor off sick and gabe me another fir 2 weeks later
Then they havent even phoned