One Pound Shop

This shop is started on 28th Aug 2019.
Positive feeling after visiting this shop today around 4.30pm.
Worth to visit and zero down on this for daily needs. All prices are 1 Pound.

Nice unique good quality value items in the shop and nice a but sadly what gives it 1 star not 5 star is the integrity and behaviour of the management to the customer. Is appalling and ghastly not befitting on a UK high Street.
For you show a clear faulty item they acknowledge and then refuse to let you change for another different item or refund contrary to UK consumer law and their own notice of 14 day return policy. They are rude and belittle you with insolent intimidating you making excuses to not honour their policy and UK consumer law blaming me for not using the damaged item properly or it is opened which one had to open and find it is faulty!
Tis Shame. You try to help local business and they behave uncivilized and accuse customer rudely their problem not theirs and not show honour and respect to the customer. You wonder why people than go to nationwide shops instead to avoid such cretinous imperitant rabids guttersnipe arrogant people. I pray they will change.I'll go to the other shops instead.

Affordable stuff @ of one pound is a cheap bargain no doubt. Household products , utensils, plastic utility items, hardware, medicinal stuff, eatables, cosmetics and more all available under one roof.

Customer is lying 🤥 ???!!!! - £14

My first UK experience- where shop owner has the right to say Customer lies. Having spent 7 years in USA, this experience really upsets me and changed perception about London.

Please coach your team with values to respect customer points- it’s okay if don’t exchange or return

You have no rights to say Customer is “lying and broke the stand”

I have left the item to the same shop, appreciate if the shop owner does a quality check against all his items in the shop - because “you don’t want sell a defective and say damaged by customer”

Extremely rude staff, bark "Closed" at you at 7.45pm. If you close at 7.45pm then don't advertise your shop as being open until 8pm.

Just cos people are coming to the shop doesn't mean you can treat them rudely. They don't answer your queries and behave very rudely to customers. They don't follow the UK consumer law on exchange and returns of the product. The comedy is that they can't accept the softcopy of the bill for an exchange and insisted you get the hard copy of the bill. While marts like ASDA,ICeland, sainbury are accepting soft copies of bills. One of the worst experience I had in UK. Road side shops are better in terms of customer services when compared to this shop. You can't ask for the manager, since the people at the billing they think them selves are managers, ceo's. If you go to this shop be clear on what you buy, cos even if it's faulty, they say that you did it, that kind of shop it is...

All items at a pound. Bought 6 pairs of gloves at a pound per pair and similar gloves I have seen sell for over 4 pounds. Some really good stuff here and lots of choice.

Hi! I bought some items on June and I'm very please with them. IS there any What's App number to buy some more? I'm not in London anymore so I can't go to the shop! Thanks