Todd Doors Twickenham Showroom
87-109 Heath Rd, Strawberry Hill, Twickenham TW1 4AW, United Kingdom
4.3
14 reviews
8 comments
CMW8+26 Twickenham, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Last time, I managed to “drag” one of the sales representative to show him the door I was interested in. He took some details about what I wanted and promised to send me an email with a quote. He left and told me he will be back in a minute with his card so I have his details to contact him. After 5min he still did not come back and found out he left for lunch... and I still did not get any email with his quote...
Absolutely awful customer experience...
We are so pleased with the service and support provided by Tom Fisk and Steve Boulter. They guided us through the entire process of choosing the right doors and then made sure we ordered the correct hinges, handles and locks.
On the run up to the doors coming in, Tom went out of his way to assist in getting our order fulfilled with perfect timing. His communication skills, product knowledge and his willingness to help reminded us that 'this is what great customer service looks like'!
The doors are now installed and they look amazing. For anyone looking to buy doors, we highly recommend the Twickenham branch of Todd Doors!
Highly recommended. The whole process was very easy and hassle free.
I found Tom Fisk to be very knowledgeable, helpful and extremely efficient
I would not hesitate to recommend!