My Best Windows

Several months back, I organised replacement windows and doors for our private school in Oldbury, Birmingham. There was a total of 30+ UPVC windows and 8 Aluminium doors which replaced old wooden frameworks. The works were completed within the tight deadline with the quality of work and finishing being excellent. The biggest thing which impressed me was, where there was additional works they did not charge us unlike other companies. Our organisation was very happy with all aspects of their work and service. I have already recommended My Best Windows to all my friends and contacts. My special thanks to Khalid who was our point of contact with MBW and who managed the project.

Please really think about this company before signing up for the windows change. Friendly, charming and confident the sales person appears as he is unusually skilled to connect, story-tell and create trust during sales but after him including survey which left me very worried, and then, unfit windows sizes, and the installation work is completely problematic and irresponsible including their handling of the post-failure process. A good company will really apologise and remedy but it took a huge toll on me. Worst experience in terms of building renovation failures as they resisted in not refunding or accepting problems which are so obvious to anyone who saw the windows. (In real life, it is worse than pictures) You can read details if interested on Trustpilot with photos.

They fitted the windows late. There were problems with them like the front door not been still in the frame when shut. Lots of play in it.

Paid 50% up front as agreed. Still get hassled by Ray for more money even though there are outstanding problems that you are continually chasing them to be fixed. Overall the costs were less than some of the larger better known companies but that's irrelevant.

One of the best Door and Windows company in the UK. Used them twice already. Always competitive and punctual for the job. Good job they do is always clean after completing the job and send photos to make sure the job is completed. I will not hesitate to use them again and highly recommended.

I used MyBestWindows services twice, once in 2018 and again this year. I only have great words to say about them from the first call to the day I got my second window fitted in. The sales person was great, the job itself was spotless and on time and the windows are really good quality!! I will obviously call them again in future and I highly recommend their services which come at very competitive prices!

My Best Windows, during the course of the last year, have installed 2 sets of windows for us. Taking into account the disruption of COVID, our experience has been very good. The process of surveying, interaction with the office staff on ordering, manufacturing and scheduling the work was a pleasure. The installation, quality of product and workmanship is excellent. There was a delay in scheduling the first installation but this was due to COVID issues. Special "shout out" to A on installation, K and R in the office - you know who you are! I must add that the after installation care provision is also excellent! Cannot rate My Best Windows highly enough.

New kitchen installed.
Excellent service. We live in Kent but This company was recommended to us.the representative came all the way from Croydon,measured all the kitchen cabinets etc . Very knowledgeable lady and honest. delivery was excellent too.
No complain whatsoever.
Highly recommended.

These guys are so unreliable & their fitters are bad. Half of the windows and doors they fitted on my development had to be snagged. They fitted a bi-folding door and couldn't be bothered to put the write number of screws in. Ultimately the weight of the door made it slip off its runners a few months later. I tried to get them to come out to fix it, they didn't. I had to ultimately pay two carpenters to come out and snag their work.

Their product is fairly good, but their customer service is abysmal and their fitters are really lacking. You will pay a lot less to go with these guys, but there is a reason why.