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American Dry Cleaning Company

201 Baker St, London NW1 6UY, United Kingdom

American Dry Cleaning Company
Dry cleaner
4.1
50 reviews
8 comments
Orientation directions
GRFR+3Q London, United Kingdom
+44 20 7935 7935
americandrycleaningcompany.com
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–18
Sunday: Close
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Sandra Venčkauskaitė
Sandra Venčkauskaitė
My favorite dry cleaners for the last 2 years! Service is quick, never had any problems regards my clothes. Staff is friendly and welcoming, always with a smile. The new manager is the highlight to this branch, makes sure everyone is satisfied with a service. I’ll keep coming back, thank you! 👍🏽
Mary Harutyunian
Mary Harutyunian
You may not believe it but the experience I had here is better than even at Jeeves (yes, I’m talking about fragile luxury textiles and challenging stains - the job they did at this branch was considerably better than at the renowned pathos company). Excellent and fast service with friendly staff who show professionalism even when dealing with unusual requests that may not be included in the general service list. Oh and... May I mention how low are the prices against the quality? Check for yourself, I dare you.
Ned Nestorovski
Ned Nestorovski
I’ve been a customer for 5 years and I never thought of changing a laundery place not even once. Their service is impeccable. I have never in 5 years been told that my shirts are not ready on the scheduled day and the turnaround times are fast (3-4 days for mens shirts). Most importantly, Andreia and her team go to incredible lengths to accommodate me as a customer and I always leave the shop with a smiling face. Their service is amazing and this is the best place to do your laundery in London.
Red Zool
Red Zool
A great cleaning and alterations company with brilliant staff. I take a lots of expensive pieces here which need specialist cleaning and they do amazing job. The clothes always smell good too. I have recently used their alterations services which was also brilliant and job completed in less than 24 hours.. thank you American Dry Cleaning Company..
Honor Barking
Honor Barking
I recommend this excellent dry cleaner, my shirts have never been so soft and fresh, I can really feel the difference. Customer service is also great and caring. Inesa is a very kind manager and I always have a pleasure to speak with her. Sushma is another brilliant Tailor member in American dry cleaning company. Thank you for the service!
DIWASH SIGDEL
DIWASH SIGDEL
I've been fitting all of my outfits from Sushma here, who is an amazing tailor for over 5 months. When I came here for an urgent fitting of my wedding suit and my bride's wedding dress and it was done so effieciently. She is amazing and she completed the job on time. The price was also very competitive. The manager Inesa was awesome as well, as she gave a special wedding discount. It really worth being a member here.
Luwi M
Luwi M
I have been using this branch for over 5 years but it seems their service has gone from 10/10 to 1/10 they fail to meet pick up and delivery times, they failed to return a pair of trousers and now are trying to make me wait two days for re delivery, the sent them a parker jacket which needed cleaning and stitching in the inner left pocket, they stitched something else which I had no idea needed stitching and returned the jacket claiming neither me or wife specified where the stitching was need which we both did on the phone and to the pick up driver. They failed to tell us the cost of the service until the day before it was due for re delivery which again we were happy to pay, the cleaning and the repair on the jacket that I did not ask for cost more than the jacket is worth, They refused to issue a refund for the jacket or do the repair for free, gave us attitude and grief over the phone. I will never use this branch again. I cant believe this is how the treat loyal customers. The "manager" and "area manager" are nothing more than customer service agents with no management or even customer service experience. Absolutely disgusted.
Baby My
Baby My
This is the Best service I have received in London. Very helpful and friendly staff who always note and remember even the smallest of requests in cleaning instructions. Excellent results on dry cleaning and tailoring, quick turnarounds and attentive customer service from Manager Inesa and Tailor Sushma.
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