PES Electrical Installations LTD
17 Pigg Ln, Norwich NR3 1RS, United Kingdom
5
5 reviews
5 comments
J7MX+4G Norwich, UK
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
After many phone calls to the energy supplier, they told us that they would not come out to look at the meter which we believed to incorrectly installed, unless we supplied them with a written report from an independent electrician.
Andy and the team from PES Electrical were due to carry out an condition report for us anyway, but they went above and beyond by writing us the required report, stating that the neutral from the Economy 7 had not been connected to the smart meter, meaning it would never work.
Armed with the report we were able to finally have an engineer from the supplier come out to the property, and correctly install the meter. Without this they simply refused to believe that it was not installed correctly by their contractor.
PES fitted this in with the shortest of notice, and really helped us with our ongoing battle with Ovo energy.
For this we thank you very much, and would happily recommend your services to any family or friends in need of an electrician.