Primelectrics
43 Cranborne Cres, Potters Bar EN6 3AD, United Kingdom
4.7
122 reviews
8 comments
PQ2X+CW Potters Bar, United Kingdom
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We realised that the lights were turning on when it became dark and I reported the issue to Landlord Certificates.
They have also failed my EICR test citing some minor issues.
Following my complaint to Landlord certificates Giorgio from Prime Electric called me and said he will send the engineer to fix the lights issues.
He also explained the issues on the report are minor and they can fix them when they come to fix the lights because they left us in the dark for 3 days.
Next day morning Engineer arrived to fix the lights issue and found out that the wire is cut in the fuse box. He fixed it however refused to fix the other minor issues Giorgio promised to fix on the previous phone call.
So I called Giorgio and asked about his promise on the previous phone call. He however refused to fix and said it is not free. When I challenged him about the previous conversation he started to abuse me and again apologised when asked why he is abusing.
By no means this is professional service and these guys abusing the customers directly meaning how they treat us behind our backs.
Avoid this rude abusive unprofessional service by any means.