Arcbright Electrical Ltd
272 Malkin Dr, Church Langley, Harlow CM17 9HQ, United Kingdom
4.6
20 reviews
8 comments
Q46W+68 Harlow, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–12
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–12
Sunday: Close
He replaced five ceiling lights, fitted five additional double sockets and re-located two ceiling lights.
Quote was very reasonable and no hidden charges.
Michael kept us informed throughout the whole process in terms of work and pricing AND also that the trafiic may delay them on one visit. Just love that when someone cares enough about their business and me as a customer to do that 🙂👍
Above and beyond ⭐️⭐️⭐️⭐️⭐️
Can not tell you how happy and grateful I was that he was able to help AND on a Sunday too. Coffee consumed and deadline was met - just!
Highly recommend Michael - unflappable, calm, methodical - just what you need in an "emergency" situation, thank you!
Very expensive, unwilling to negotiate. Charges over £700 to change the front plate of 30 light switches.
Not my cup of tea, especially during a recession.
Also, he backtracked on our initial quote that was agreed in advance and got him through the door, after I wasn't happy with paying for additional works.
Edit:
If changing a few switches, lights, and sockets is what you classify as 'extensive works', then that does not bode well for your company.
The re-wiring job is what you originally quoted as £105. This is the works we were happy to proceed with, not all the additions that you suggested during your visit. However, you backed-out of this job as well, due to our unwillingness to pay an extortionate amount of money for what was essentially 30 light switches, one new socket, and a few new lights.
Over £1,500 was quoted for about a day and a half's work - £96 per hour for the labour alone, including VAT. Simply replacing the light switches was costed at £720, incl. VAT, for just over 7 hours work (a job that other electricians have suggested will take 6 hours most, at a rate of £35 per hour)...
No links to products were provided by you or your company, so this statement is false. We actually suggested suppliers for sockets and other products during your visit. There has been no DIY work undertaken the electrical works for our home either.
Overall, it is a shame that you are unwilling to negotiate or provide a meaningful business partnering experience with your potential clients. I wish you all the best on your future endeavours.
For those reading this review, please shop around before proceeding as you will likely find substantially better value for money elsewhere.
None of this has been to defame a local business, as stated in the company's response. But rather to provide additional market information for other potential customers, like myself, so that they can make the best decision on how to spend their hard-earned money efficiently and effectively, in order to improve their homes for family members and loved ones.
I also had two broken sockets which Michael fixed at no extra charge.
I would highly recommend this company.