Currys

Took out an ID Mobile SIm Only 30 day plan. Reception was poor in my area went into this store and requested a cancellation. Asked the staff member to cancel and specifically asked if there was anything left to pay - he looked me firmly in the face and said no. I asked again - "no" was his answer.

Ethnicity is irrelevant but he was Polish and his English was poor. Went to apply for a loan which got declined due to an unpaid £6 bill with ID Mobile. Now it will take months to resolve as these always take time to clear - Small claims court involved.

Thanks alot idiots.

Edit
Only fair to add that when going back 48 hrs later they where amazing and i left with my appliance even though even they hadnt been able to resolve the fact my repair voucher had vanished into thin air currys customer service passed me from one department to the next for 2 days with no answers just passing the buck with no resoultion so althoe the store created the problem on returning they did all they could and its been left with them to work out and i have what i was entitled to

Absolute joke the warehouse staff and manager are beyond incompetent they cancelled my order whilst in store purely because they had had a big delivery and couldnt be bothered to fufill the order its not the first time weve had this at this store either it was also bought with a voucher because the appliance broke and couldnt be
fixed so a amount in a voucher was generated now that voucher is invalid as its been used useless shop elsewhere unless you enjoy being messed about

If I had my way they wouldn't even get 1 star iv been waiting over a year for my cooker to be fixed rubbish service

THE GREAT OBFUSCATER! The store employee Ross (Bristol Ashton Court branch) obfuscated information at every opportunity. I went in to hear the options for fixing my laptop but he withheld all information until I pressed for more. He was rude, unhelpful, and condescending. Avoid this store. When I complained to customer service I was ignored and patronised. Awful company and service I do not recommend!

Had trouble finding out why my online order for Giftcards was delayed, and when it would arrive, then when I collected it, I found the gift card in their stock in store. Why then the hassle of an online order ?

Wanted to buy a tv, but no one was willing to help. Despite the fact I already knew which one I am buying. I went to Argos instead.

Went to buy a laptop. Told to speak to the guy with the beanie hat who was on the tech support desk. Clearly did not want to be there! Went to buy the laptop and was told to pay an extra £30 for some setup fee. Told him was not interested in paying that which his reply was "well if you are not interested then don't buy it". Not a great way to express customer service!

I had to wait a while to get served but overall it was a professional service. I had to go back the next day to get a bigger size TV because the one I bought was smaller than I expected and they changed it straight away.