Currys
Brown Lennox Retail Park, Ynysangharad Rd, Pontypridd CF37 4DA, United Kingdom
3.8
888 reviews
8 comments
JM29+M4 Pontypridd, United Kingdom
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Monday: 10–19
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 10–18
Sunday: 10–16
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 10–18
Sunday: 10–16
Bit daunting when entering the store being greeted by a line of staff, likened to the magnificent seven.
But fair play staff were friendly, polite, knowledgeable about products
I visited the store on 21st November as previously service has been good. Placed order for iphone 11 and was told it would be delivered on 14th. Deposit was removed from my account on that day and then....tumbleweed..nothing!
Tried and tried to ring store, main phone line...nobody answered. So decided to visit store on 14th - they didn't know where it was and also couldn't get through to urgent line to find out. 'Don't worry they said, we'll call you to update you.....nothing!
I have to return AGAIN as no answer on the phone still, no email to contact nothing. ABSOLUTELY RAVING MAD! Shockingly bad service!
Returned AGAIN - unfortunately as its Sunday I can't cancel the order and it will take at least 24 hours from tomorrow morning....just to cancel the order. I may even have to return again to be in store to get the insurance back for the phone that I'm never going to have.....
Back AGAIN for the fourth time. To cancel my order and never enter a currys store ever again. Have had to come back as they could not issue my refund over the phone. Not sure what year Currys is functioning in 1995????