High Commission Of The Republic Of Cyprus & Consulate-General

This has got to be THE WORST embassy ever.
I needed to acquire a very important document from them and I sent through all my details and documents. The website said it would take them 10 days to send this to me. It is now a full month later and I haven't received anything. Calling them on the phone is a full time job, since they only answer after the 10th time you call them (if you're lucky), and they will NEVER respond to your emails. They emailed me once to request one more document from me and then went dead silent again even when I responded immediately, they still ignored me. I have been calling every day for the past week as I need this document ASAP, and every single day the officer is either not in the office or simply unreachable.
It is absolutely RIDICULOUS and unacceptable how useless and unhelpful this office is. And to top it all off, I even had to pay them for this document, so basically, they're scamming people. Nice work guys, cheers.

I never and ever seen careless embassy like this in my life.
Shockingly poor….
No one replies emails
No one pick the phones…
Their appointment online booking system
Doesnt work…

Its a shame to see how the embassy get works like this in London!

The Cypriot diplomatic staff were friendly , knowledgeable , respectful , responsive , efficient , attentive , professional , understanding , well mannered, well prepared and well aware with the enquiries that I had on the call because they knew answers to questions that I asked to them. I am still waiting email from the embassy because so I can get a better answer regarding about my cousin’s mum requirements to claim Cypriot citizenship but I am sure the answer will be the same but I want to be sure that the information is correct. I was happy that they answered my call very quick because I know that they are busy often and can’t answer all of them at once but they are trying their best same with the email as well. They make Cypriot people look good by doing their job right regardless how long they work and making Cyprus look good. The person that I spoke to gave me relevant information regarding my situation and I am happy to hear they are doing well. The high commission and consulate is clean, tidy, spacious, modern, bright and sleek.

I visited the ROC Consulate General in London today. The staff was unfriendly, both the receptionist who hardly made any effort to welcome me and the officer who certified my signature answering in a sharp tone (military yes and no responses). I would recommend that they should properly be trained in customer relationships, as visitors are paying for the services they receive.

Trying to get an appointment via the online booking service. It’s not working. Have emailed, sent a Twitter message as stated and nothing heard. One week later still trying to book an appointment for Power of Attorney docs to be stamped and signed. This is urgent. Someone at the embassy, please look into you online booking system for POW documents as no dates are showing up at all…HELP!!

Iv been trying for months now to get an appointment booked and I'm no where closer now than I was a couple months ago. The booking system is just shockingly terrible! Im either being told that there is an error with the website and to come back another time, so I can't even access the website then, or it says appointments are fully booked which I don't get how is possible if you can't even get a booking in the first place? Iv emailed multiple different people about this and have kindly ask for help or assistance on what to do because I genuinely feel stuck. The responses I have gotten weren't rude but weren't helpful either.

The consular officers were helpful and efficient in processing my passport application, and they provided accurate information on processing times (up to six months if you want to know how long it takes - best go to Cyprus and get it done there if you can). I would just add when I went to collect my passport, the gentleman at reception was rude and came across as aggressive - he clearly dislikes people so perhaps he would be better suited to going to live off benefits and watching daytime tele.Thank you though to the rest of the consular staff who are an asset to the High Commission.

The high commission of the Republic of Cyprus in London meets exceptionally high service standards! Standards one would expect from industry leading organisations in service provisions. I emailed all my relevant the documentation for the permanent residency certificate in the morning, and by early afternoon I had the certificate issued and sent to my email address. In addition, the agent provided an exceptionally high customer service for which I am grateful for!