Cheval Liberté (UK) Ltd
Trewyn Fawr, Farm, Carrog, Corwen LL21 9RW, United Kingdom
4.2
20 reviews
8 comments
XJPH+MV Corwen, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: 8–17
When my second hand trailer started experiencing warranty related issues I was put intouch with their uk office where a very helpful member of staff named Iestyn was there to assist.
Arrangements were made for my trailer to return to the factory for repairs. At no cost to myself the trailer was collected from my local dealer, taken away for repairs and returned. The work done appears to be of a very high standard and the trailer looks better than ever. I’m so pleased that cheval went over and above to help me dispite the trailer being a few years old. My equine adventures can now continue, I couldn’t be happier. I can’t imagine there are many companies that would provide the service they have.
If he didn't want to follow through with the order, I gave plenty of opportunity to admit that and move on, but it was always next week, or soon now. Have finally given up and have to wait 8 more weeks with another supplier given lead times.
Could not in any way recommend, shocking service.