N.SKINCARE Aesthetic Beauty
25 Wyndham Ave, Cobham KT11 1AS, United Kingdom
4.6
9 reviews
8 comments
8HMM+PC Cobham, United Kingdom
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Monday: 9–15
Tuesday: 9–15
Wedneasday: 9–15
Thursday: 9–15
Friday: 9–15
Saturday: 10–17
Sunday: Close
Tuesday: 9–15
Wedneasday: 9–15
Thursday: 9–15
Friday: 9–15
Saturday: 10–17
Sunday: Close
Nicole advised me to return on a regular basis for weekly treatments. I returned approximately five times, and on each occasion I gave a £20 tip.
However, I started to feel considerable discomfort in the days after the appointments. After consultations and skin tests with two independent Harley Street and Oxford Street clinics concluded that my skin has been damaged by Nicole’s work, I have lost all confidence in her abilities. I also think her advice to return on a weekly basis was driven more by the financial motive than on my well-being. This is because both clinics advised that this treatment should *only* be conducted on a monthly basis rather than on a weekly basis.
Since their conclusions were brought to my attention, I have had to pay a considerable amount of money (several thousands of pounds) for expensive creams to try and rectify the situation.
Additionally, on two occasions my appointments were cancelled at the *very* last minute which I found incredibly inconvenient and frustrating. The entire experience has made me lose trust and confidence in the quality of work carried out.
Whilst I try to remedy the situation, I will not be returning. I also suspect the five-star reviews are incredibly misleading to future clients. For a business that relies heavily on the client having full trust, transparency, and confidence in the clinic, the credibility of the reviews is very important.