King Pizza & Grill

My partner ordered through Just Eat, we ordered 2 burgers, 2 chips. One portion of chips were missing, the other was cold and there was no salad in one burger (He had selected the salad option). We called to let them know and they said they would call back. 10 minutes later still no call and now rest of food getting colder, we called back and they said we would have to come collect the food. We said we don't drive and that's why we'd ordered a delivery, but willing to wait for food. So they said nothing they can do. My partner politely asked for some money back then just for the food that wasn't delivered, they refused. When my partner said that wasn't fair he was just told "Don't call here next time then". Quite disappointed as the other food we did receive was okay :(

Awful service

Ordered through just eat, called them when they were 10 minutes late, they said he’s just around the corner. Another 20 minutes until he finally arrived, I refused the food as it was 30 minutes late. Called restaurant said they would refund but I needed to call just eat.

More to this, when he arrived late, I said I don’t want it, he left came back and left it at my front door! I don’t want your late, cold food.

I called just eat they said restaurant refused to refund (back stabbing or what, going back on their word), they gave me a voucher and apologised and told me to give a bad review, they will also be investigating their relationship with King Pizza & Grill as this keeps happening.

Avoid them like the plague!

Ordered a pizza and a MEDIUM chicken shish, the kebab had 3 pieces of chicken in the pitta.
I rung to tell the shop who insisted it had 5 pieces, I assured him that it never and I would send him a picture. They called me a liar and told me not to call them again. MEDIUM kebab has 5 pieces how many would a small have......
I recommend people say away from this takeaway at all costs

Since change of ownership in 2018 I've given this outlet three chances against my better judgement and now wish I hadn't as each have resulted in disappointment and a waste of money. They've greatly overinflated their costs and vastly decreased portion sizes. The food quality has taken a sharp plummet compared to where it was under the former owners and if they ever get a single order correct I'd be amazed. Avoid like the plague. Really isn't worth the agg.

Literally took over a hour and a half and live in tilbury.

Inedable Soggy chips
Scampi was cold
Drink was warm
And no apology from the driver

Had this issue a few thimes but always gave benefit of the doubt. Not anymore

The food here is always excellent especially the pizza and kebabs. Food is delivered hot and fast. The staff are very friendly. Highly recommended.

Ordered from this place for the first and last time was cold and horrible and kebab was dry !!
Absolutely disgusting wasnt worth the £6.00 each for a kebab either. Waste of £20 that I ordered.
Never again!!

I have always had good service and the food is great. I have enjoyed the kebabs, pizzas, burgers, chicken - as my ever increasing waistline will show!
Teśekur!