McDonald's

Although the food was up to usual McDonald's standard the premises were awful!! After walking all around (inside) I couldn't find ONE clean table, so ended up cleaning one myself with serviette & anti-bac. The floor was filthy, didn't look like it had been swept at all (see photos). The two toilets were terrible, dirty & smelly. Would not recommend this McDonald's at all to anyone.

Absolutely disgraceful. Firstly the place is hardly ever open for those that don't have a car, so if we don't drive then we don't deserve some nuggets? Secondly on the occasion they were open for those that do like to go for a walk to make them feel better about having a McDonald's, they had people waiting outside in a line to go in, with a man on the door acting as a body guard, not because they were busy as there was no one in there. Ordered food on the app and paid through the app so they wouldn't be able to refuse my entry. Yet when my number came on the screen as ready to collect when I asked to enter and showed him my number on my phone and said my order was ready to collect, to which he turned around looked at the screen seeing my number he replied with "you need to wait until I shout your number." I had just shown my number and he had seen my order ready to collect. As I turned my back to go back in the line he shouts my number, he knew exactly what he was doing and was just being an absolute a*se for no reason at all. The staff here treat people disgustingly, well the ones that haven't walked out yet anyway.

They no longer do click & collect, apparently for 4 weeks, which is ridiculous because i did a click and collect a week before. They had two people on the door, they couldn't have one running out food? Failled to come out to three of us waiting for our food to let us know. We waited 20 mins and were not even acknowledged when people got their food when doing the drive thru. Very unprofessional. They made the food and left it in where they keep the chips. They made the food knowing it was click and collect and still did nothing but leave the food to die.

Spoke with kind staff but when speaking with the manager he got my food but left it behind the counter, I didn't realise this until I asked how long food will be and he past it to me over the counter. He replaced the chips after I checked them and they were cool, in catering industry you never serve cool going cold food.
How the manager spoke to a trainee was quite disgusting and would recommend looking into if the gentleman should be a manager there as he had no control and took it all out on his staff

Food tasted great, the burger was unfortunately cold, so nicely done those behind the line.

If you want fast food you’re better off trying somewhere else. Restaurant is regularly closed except for drive-thru and even then you could be waiting half an hour. Staff are clearly under pressure but this has been going on for weeks. Franchisee is clearly unaware of all the problems with this branch, or simply doesn’t care.

I purchased a double sausage McMuffin muffin the bun was solid came out to to the car park which is covered in McDonald's rubbish bins full to the Brim
they I have just sent someone out to clean the rubbish it has been out all night it's got to be one of the worst ones I've ever been to

The worst McDonald's about. Never get your order correct. Go through the drive through and tell you to park up but then forgot to bring your order out after 20 mins. This is all normal stuff for this McDonald's. Don't go there if you want "fast food"

It was alright. I can say the atmosphere could be improved but overall it is a great place to hang out. Food comes out quickly so...

Out of all the McDonald's I've visited this is by far the worst. Tbf I don't 100% blame the franchise; every franchise/chain in Aber is the same, they employ the same staff that just don't care and can't be bothered. Seems every time I've visited in the hope I actually get something that resembles a McDonald's meal I come away disappointed. 7 out of 10 times I visit here I complain to the company! Sub standard food and service. The only thing they can seem to get right is their milkshake, and that's when they actually have them in stock!! Their McFlurry is never as full as other McDonald's nor contain the toppings or sauce that other restaurants use, see attached picture! Their coffee is always luke warm at best. Fries are always cold. They never offer you sauces, straws sugars, stirrers (if you ask for sugar) with your food and drink items.