Harlees Verwood

A lot has changed here apart from the cooking oil!
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Portion size small. Pictured is my ‘Large”
Prices expensive. Ignore the old prices in the photos. £8.60 for one (not very) large chips & 2 sausage.
Payment by Card only. You cannot pay with physical money.
Serving time VERY SLOW.
Sausage and chips took 20min
The only person who got served quick was the JustEat delivery guy.
Sausage very greasy. Chips dry. Both left a lingering old oil aftertaste. We had a few and binned the rest.
I’ll goto the kebab shop next time.

I have contacted the management directly several weeks, before writing this review. They did not have the courtesy to reply.

Back to its bad old self. Ordered through app where cheese burger costs more than if you order in shop. Ordered a large chips and received a regular at best. After a 4 minute drive home the chips were stone cold and tasted reheated. Will be use the west moors chip shop in future as far better .

Great fish & chips from Harlees in Verwood!! Taste delicious and well presented in a box!!! You can place order through their website and they are always ready for collection within the time slot you choose!!
I would definitely recommend!!

Service absolutely awful, fish and chips average. They pretty much threw my order over the perspex barrier and that was from the young lady server, not one ounce of customer service from her when I asked for salt and vinegar on my £23 order (fish and chips twice, one large but that was a joke), I had to pretty much beg for salt and vinegar in the end. There might as well be a brick wall up between the servers and the customers although the huge perspex barrier does a pretty good job at segregating customers from staff, I have not experienced service like it in many a year.......it goes without saying that they will not be getting our custom again.
As a (next day) follow up to the above - Maybe the young lady was just having a bad day? we all have those from time to time. Sometimes customer service can be as important as the product, an example comment could be; 'fish and chips were ok on this occasion but the staff were so friendly I'd go back again', removal of the perspex screen would most definitely improve customer/staff interaction.

My girlfriend came home in tears after going back to complain at the smallest portion of Chips any human in history has ever been served and charged for. £1.75 is their Tiny Chips portion. It’s so small it’s laughable. Large cod £9:55. Her complaint was rejected in-house and she was told it would be passed to head office and they would contact her within 2 to 3 days. A week later we have heard nothing, what a surprise! After reading many other scathing reviews on Google and Facebook I don’t know how this company survives and gets any customers at all. In fact, if they can make money being so appalling it has inspired me to open a fish and chip shop in Verwood next year and wipe the floor with them. Free pickled onions for everybody who mentions this review. They may have cod away with it before with others, but not this time.

The one star is for the chips. I ordered plaice and chips costing over £10 but when I got home, I saw the batter was a pale pastry colour and soggy. I cut the fish and found the batter inside wasn’t even cooked, it was all slimey. I was so hungry, I tried to scrape the uncooked batter mixture off and eat it but I’ve got stomach ache now. What a shame. That shop used to be so good - what’s happened??

Used to give 5 stars when it was due them. Recently it has been below expectations and disappointing... Most recent order had burger squashed at the bottom of the bag, burnt mushy peas (We saw a young lad querying as he did them and a more senior member coming over and mixing them all through after he asked something.) We now know that this was because the bottom of them was burnt, they were all then disgusting as the burnt taste came through them after their mixing together. We were also missing a battered sausage and after using the fuel to get back for the missed one we got the missed one and an oh I'm sorry... The fuel to get there would have cost us more than that sausage, not best pleased. As such please be careful if you decide to order here and not get surprised if you have any similar issues.

Went into here for lunch during my work break, it took 25 minutes to have my burger and chips cooked.

When I eventually got my food the burger was dry and the only flavour I had was from the onion and sauce, the buns were stale.

The chips looked and felt absolutely dry and has now left an oily taste in my mouth.

It wasn't all doom and gloom however because the 7 up I ordered was rather refreshing and helped get rid of the taste out of my mouth... Never thought I'd say something that is sugar free was preferable to something else but there you go...

Also since eating here my stomach has been feeling uneasy...