Golden Fry

while I do recommend this place as its great, the service last night was horrendous.
I rang up and put an order in at 6:15pm was told ready in15 minutes so got there just after 6:30 and was told 5 minutes. it was a large order. 20 minutes later still not ready asked the lady again how long and again 5 min. After 50 min of waiting we finally got our order with the curry sauce missing but I wasn't going to ring up and wait an hour for curry sauce. I said to lady that this wasn't on and she replied saying they ran out of kebab meat so had to cook some. Fair enough but you would have known you was low when I called up and could have advised us, I did say do we get a discount for waiting so long which she said no because they have been very busy.
here is an idea in future, don't keep taking orders after orders after orders (about 10 people went in and ordered while we waited) fulfill the orders you have already taken and put them first, don't do the easy orders first. If your running low on something advise people.
really disappointed with the service received last night and to top it off the kebab pitta bread was also rock hard. This WAS an award winning fish and chip shop but the customer service is really starting to let it down, think quality over profits in future.

Great portions, a large Cod and large Chips was enough for the wife and I and some for the cats. Nice too

Staff very friendly, and kebabs are great, the only place we get from in aylesbury. Decent price too.

Food is lovely however when asking prices after seeing online they do pizza Monday to Friday £7.99 I was told this has never been a thing and it isn’t there website when all the details online give the correct address and telephone number, awful customer service from management. Going where I am treated with respect and not passed off

Very lovely staff and the chips were spot on and always have been!! Thanks!

Lovely and clean. Pleasent staff. Best haddock I've had for a long time, it only just fit on plate. Chips were not as good.

Tried large cod and chips, the fish was so unbelivably gressy and oilly even after so much wrapping and a paperbag the oil seeped through and covered my leather car seat in oil, left a horrible taste i had to discard it all, the chips were a joke too, stale and old aswell as being so cold i threw them away too, paid nearly £9 this is worse chippy i been too at least give fresh fries !!

Best chip shop in Aylesbury such great size fish great service