Bannatyne Health Club Grove Park

Gym has gone downhill quickly. Used to be decent with good facilities and never overcrowded. Now it’s regularly overcrowded, filled with drug dealers (I have overheard some of them making and doing deals). Really ruining what used to be a place worth the money. Would highly not recommend.

I've just returned here after around a year. I've been a regular member since before the pandemic started. They were using old equipment then and they still are now and I think for the price point its ridiculous. UPDATE THE MACHINES PLEASE. I'm sure lots of members would agree with me as there are many gyms which are cheaper and use newer and better equipment. I understand most pay for the name like other brands but I'd expect better from Bannatynes. Other than that the pool is decent and staff nice as always.

Ronnie Corbit and slim shady at reception (on Sunday the 6th November) accused me of scanning my wristband twice but it was an error on the machine not releasing the gate. In any case what was more disturbing is the amount of rotting mould on the ceilings in the family changing rooms, it’s at such a critical level it is corroding the metal which is a danger to children. Health and Safety Executive has been informed this morning. Please avoid that area as corrosion at that extent can cause a variety of health issues including digestive tract infections and blindness.
Note to manager : I strongly suggest you do not ignore this review as the local Lewisham authority and Vicky the MP has been informed of the dangers highlighted.

It desperately needs a refurb. We've used other Bannatynes across the country as we've travelled and they were far nicer. Some repairs have been made recently but there's still wires hanging out over the jacuzzi, been like that for at least 2 weeks. Everything is grubby and dirty. I see a member of staff cleaning a lot and working hard but it's all so old and dated there's only so much she can do. Pool and jacuzzi too cold. Bits of broken tile at the bottom of the pool. Staff are always lovely but we're looking at other gyms/pools to change to.

Gym needs a facelift with a lick of paint to make it brighten up its dark in there. As well as the steam room with alot of worn out tiles. The price doesn't reflect the image other than it has a steam sauna swimming pool and a jacuzzi

Staff are working hard all the time, and so friendly. I agree with the place could use a face lift, only thing keeping alot of people there is the creativity of the staff and the social environment. alot of people have made good gym connections. If this gym was more up to date would be the icing on the cake

Staff unprofessional, changing faculties always dirty with chewing gum, used paper & scum all over the floor. tiles coming off the floors within the shower areas. Many of the showers cannot be used as the doors are hanging off. Strange pool rule to not shave on pool side or within the pool. I now see why, with members shaving within the swimming pool like a personal bath tub, yuck! Also members like to use their phones while within the pool & on pool side.

Pool side is dangerous, with chairs blocking a fire exit, safety equipment does not exist & what they do have is rotten ( though bags etc..) and cannot be used.

Lots of rude staff including Bea who clearly loves her job so much she can't wait to get you our the Gym long before close. Zero customer service, not to mention the state of the place, mould in changing rooms, gym floor falling apart for over a year now... its become laughable