The Gym Group London West Croydon

The only thing I like about this gym easygym is that they gave to customers better options in terms of the closing time. Now this easygym is 24/7.

Pros:
Good location and great spin classes

However, turned off from using the showers, event though I use slippers after hearing and smelling woman defacating in the communal shower cubicle. So unhygienic. Wear flip flops in shower.

Cons:
Hard to get equipment for some classes as register is not checked, making it oversubscribed at time of class

Class instructors don't always care to ask about any injuries people may have

Toilets need updating, lighting is poor and toilet handles broken

Customer service is hit or miss

More female trainers would be nice

For the price and size. I think it's reasonable. I would suggest trying it out first and see what you think.
I normally go to the east Croydon gym branch but it's undergoing maintenance so i went to the west Croydon one. I have to say it's night and day. Despite having loads of equipment and a variety of machines to suit your needs, the cleanliness aspect is quite lacking. Some machines are broken. Some machines feel too dirty to use. Lack of air con and location of certain things like the water fountain is quite tricky. Maybe I shouldn't be comparing rather than review the gym itself but compared to it's other branches, it isn't the best. BUT other than that. not that bad. would like to see better improvement in the hygiene and equipment side.

No more sanitiser & paper towels, now you have to bring your own towel, so even though covid and god knows what else is still around, people are now wiping equipment with their own sweaty towels one after the other, gross. At least half of the cardio equipment is bust or has some function not working, the place is an absolute mess, no one, including the staff put anything away, you can't find anything where it's supposed to be and it's just generally unclean. The staff are clique with some members who they just spend their time chatting to without even a smile to others. Seems like only certain kinds/groups of people are made to feel welcome and inclusive there. After nearly 3 years of being a member I'm looking for another gym now, it's gone downhill rapidly.

Just gotta sort those pesky dumbbells out.

Far too often they're just a shambles as you wander up and down trying to find a pair.
Love the recent upgrades and the new placement of equipment but those dumbbells and the lack of re-racking enforcement is god awful.

If you have another option to go elsewhere take it! Water machine has been broken for weeks. Multiple machines are broken without any sign of being fixed. Sub-standard gym at best.

Went to the Gym West Croydon for the second time and was impressed by Lyga’s Customer services skills. I was struggling to put my pin in and she took the time to review my Membership access and helped me through the process. Exercising is good, but the feeling that there is always someone there to have your back makes it even more special. Thanks Lyga

Decent selection of equipment but the numbers have worn off many of the dumbbells, making them unusable. Additionally, most of the lockers are locked up with cable ties for some reason so it's a pain to find one to leave your stuff in. My last gripe would be that there have been a number of times where the hand sanitizer dispenser at the entrance would be empty, which was disappointing to see in a place where health and safety should be top priority. In summary, the gym is good enough to get a decent workout but many aspects could be improved.