/England/Flooring store

Carpetright

Unit 1a, colne valley retail park, Waterfields Way, Watford WD17 2JZ, United Kingdom

Carpetright
Flooring store
3.4
61 reviews
8 comments
Orientation directions
MJ27+4W Watford, United Kingdom
+44 1923 919071
carpetright.co.uk
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Monday: 9–18
Tuesday: 9–20
Wedneasday: 9–18
Thursday: 9–20
Friday: 9–18
Saturday: 9–18
Sunday: 10–16
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Lisa Boyle
Lisa Boyle78 days ago
I had a carpet fitted on 16th of December from the Watford branch 2021. They arrived after dark so I offered to lend them a bright lamp but they said they'd be fine. When they finished I took a look at the carpet said yep looks ok and signed the form. They said to wait for 2hrs to hoover that's when I noticed the mark on the wall and the skirting chipped in 2 placed. I called the Watford store on 21st December 4 working days after the carpet was laid and spoke to zooth who said he was the manager. He was very dismissive and all he kept saying was why did I not call the next day. I have a disability and do not wake until late in the day and have more important things to do like looking after my health and pain. I got round to phoning when I could but again zooth kept saying I should of called earlier. I would expect to of been treated better by a manager, someone who was a bit more understanding. Zooth said that scuffs and marks on the skirting are to be expected! So I couldn't believe what I was hearing so I it

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Mike Mike’s
Mike Mike’s200 days ago
Very professional workers very good deal
Dharmesh Shah
Dharmesh Shah231 days ago
Cannot recommend against using CarpetRight Watford enough. You’re promised the world during sales but when they can’t live up to it their after sales service is a complete joke! And after all that will give you a disrespectful settlement offer and just say take it or leave. Spend you’re money elsewhere!!
Alanah Welch
Alanah Welch262 days ago
My boyfriend & I visited recently whilst looking to purchase a new bed and mattress. We were approached by John (the guy who cycles to work) just in case there's more than 1 John:)
Well, he was so so helpful and gave us great advice & tips on what to consider when purchasing. Coming from a sales background, I can confidently say that John is a great salesman and is a credit to your store! Out of 4 shops we visited he was the only person who acknowledged us and approached us in such a personable & pleasant way.
Ellie grace
Ellie grace323 days ago
I recently purchased a carpet from carpetright Watford and I’m so pleased with the whole experience. I went in a spoke to George and the customer service was fantastic. They called me to confirm the fitting date which was very handy. Definitely recommend.
Rupal Joshi
Rupal Joshi323 days ago
Carpet right service has been spot on. Hiren, branch manager of the watford store was super accommodating to our needs and did his best to ensure we got the best price and Carpet fitted by the time we needed it!

Arash and team came nice and early on a Saturday to remove old and fit new carpets. The whole process was so seamless. All of the rooms were lift tidy. The team of 4 were all so polite and courteous. They managed to do a 4 bed house , with tricky furniture, in around 4 hours. Their work was faultless.

100% recommend.
Ps4 Freeman
Ps4 Freeman323 days ago
Hi watford Carpet-right I am very happy with the staff, very professional and very helpful. The fitter was very plight and explained everything to me befor starting the job. I am very happy and would definitely recommend. 😊
ELM
ELM1 year ago
Recently purchased carpet from here and received great service from start to finish. The salespeople are very knowledgeable and advised on the best underlay for a relatively cold bedroom. Fitting by Arash Amini and team was excellent - they are friendly, quick and efficient. Overall very happy with the service.
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