Handy Flowers

I ordered flowers through a website called ( flowers delivery) that’s rated 4.9 on Google but somehow I transferred to Handy flowers. I ordered flowers that comes with a vase and paid extra 4.99 for premium service. On the day of delivery, they sent me an email that the flowers I have chosen was substituted with others because the flowers were out of stock and their policy allows them to do so. The flowers bouquet was totally different from the one on the website and even the vase was different. I regret that I paid almost 55 pound for the bouquet that was delivered.
The only things that were good were : they delivered in same appointed day and when contacted them through email they replied quickly and provide me with the information I needed to know.

I had a really good experience with this company, customer service emails were responded to and the flowers I ordered arrived just like the photo & on time. Really beautifully made. Thank you 🙏

Awful service still waiting for refund they cancelled flowers on day of delivery and 10 days later still no refund . AWFUL SERVICE.

I ordered a Glamour bunch of flowers yesterday, 11am, I was disappointed to receive the bouquet at 6:15pm outside of the promised delivery window but thought okay no real drama. However when I saw the size of the bunch I was shocked, a tiny bouquet for £75 and as you can see in the picture the next morning already one of the petals is falling off! Its a shame having recently moved to the area I was looking for a regular florist and the flowers were nicely presented but just not worth the amount charged.

The flowers were fresh, vibrant, and delivered on time. The staff was friendly and helpful, and they had a great selection of flowers to choose from. The flowers lasted for days and the prices were very affordable. I highly recommend Handy Flowers if you need beautiful flowers for any occasion.

I HAVE SPEND 160.00 £ of roses and 15 £ of delivery.

First - the roses are old. After a day, the roses are black and most of them look dead. This are 160.00 £ of flowers, that I need to throw away soon.

Second - extremely rude customer service. The lady that bring me the flowers yesterday was extremely rude.
When I told oher that the flowers arrived two hours late, she answered with a really bad attitude and violent tone of voice that wasn't her job and she didn't care about that. That was the worst experience I had.

Two hours late - I have paid 15 pound for Sunday delivery. I asked the flowers at 12 P.M. they arrived two hours late, which made the thing absolutely no sense.
There is a reason if a want the flower for a specific time

Worst experience ever, never experienced something like that.
UNBELIEVABLE!

If only I could rate it in minus figures!!!

Unfortunately this is the worst service I have ever received. The only good thing is that the flowers arrived on the day I asked for.
I ordered a wreath for a funeral obviously & and the state of the packaging was nonexistent! A flimsy piece of bubble wrap. And because of the rubbish packaging a lot of flowers had come out of place! The roses that were dyed look awful & are wilting. And also haven’t been dyed properly it looks like a child has done them!!! Funerals are hard enough so this has just made it even more harder. They look so unprofessional I’m in two minds whether to even take them to the funeral & send them back to them. I have emailed twice & left reviews everywhere that is available.
Which is something I wish I had done before ordering, as the reviewers speak for themselves. So save yourself the heartache and avoid this disgusting, unprofessional company.

This has taught me that the convenience of online isn’t always the best.. these people are robbing people and have no heart.

I just recieved a bouquet of flowers for my wife that cost 55 pounds. It is a joke, in normal circumstances that will not cost more than 10 pounds. Please don't waste your money here. look at the picture from google below and the reality.