/England/Florist

Floral Creations

Cherry Tree Hill Post Office, 635 Nottingham Rd, Chaddesden, Derby DE21 6RU, United Kingdom

Floral Creations
Florist
4.3
35 reviews
8 comments
Orientation directions
WHCC+8G Derby, United Kingdom
+44 1332 673351
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–14
Sunday: Close
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Daniel spray
Daniel spray
DO NOT USE - Shocking do not use, had them to do my wedding flowers for the whole day including all table centre places. To be called the afternoon before my wedding to be told that they can't get the flowrs which I ordered. No apology, just to be asked can we use a cheap flower instead.
I had one little flower girl wand by the time it was our ceremony it was dead. To which thankfully our wedding coordinator came to the rescue with rose petals.
I went into the shop after the call to be advised that the flowers hydrangea they didn't send enough, and well I could drive round to see if I could get some from anywhere and take them to them. Totally disgruntled and shocking customer service- WELL THERE ISN'T ANY - Do not use this company at all. Unless you want the wrong flowers and them to die by the time you get married.
Alan Cherry
Alan Cherry
This is an excellent florists. They made a great job of a table centre piece that I ordered for my wife's 60th birthday it looked stunning. I thought the flowers were very reasonably priced so no more garage flowers for me. Please support this lovely local business.
Julie Ellaby
Julie Ellaby189 days ago
I would like to say thankyou for the lovely funeral flowers that Rebecca made for my dad's funeral. My family loved them.
Jenni Locke
Jenni Locke220 days ago
A lovely place to buy cards, flowers, gifts, cards. sweets just about everything even a Post Office! Super friendly staff in the florists and very helpful - think the lady was called Emma. She was very welcoming as I was browsing and I brought a nice bracelet. The Mothers Day gifts and cards are great quality so I will be going back. 💐
Kevin Thompson
Kevin Thompson220 days ago
Highly recommend these people whose ability to achieve a first class service is second to non. From the girl who helped us in the shop to the lovely gentleman who helped my mum with location of her flowers. Thank you so much
Jill Richardson
Jill Richardson2 years ago
Ordered some flowers to say ' Thankyou' to a friend for just being there during the pandemic. I was a bit concerned that the flowers hadn't been delivered by late afternoon and rang to confirm the order. Very reassuring on the phone and sure enough my gift was received a little later on . My friend was over the moon with them , they were worth the wait ! Pleased to say the delivery was covid safe too ! Will definitely recommend. Thanks .
Romy Caswell
Romy Caswell2 years ago
Dear Ash,

With reference to the previous review left by my sister, Karen Hulland, I did return the WHOLE bouquet to show the florist that the peonies were dead before they’d even opened. The lady remembered serving my sister only 3 days prior and, as stated before, she only replaced the peonies, which subsequently died, AGAIN, without ever opening!

If the florist replaced the whole bouquet, offered a refund or even apologised, there wouldn’t have been an issue!

Unfortunately, I live 200 miles away, otherwise I would come in to the store and speak to you personally again.
Karen Hulland
Karen Hulland2 years ago
Florist very unhelpful when flowers bought for my sister were nearly dead within 3 days of purchase and some hadnt even opened! Won't be using them again or recommending them!
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