Tomkins Florists

We got our wedding flowers from Tomkins and not only was the customer service brilliant but the flowers were beautiful! Definitely recommend!

Excellent service. Put together a beautiful bouquet in less than quarter of an hour while I waited.

Absolutely beautiful flowers on Valentines Day. My girlfriend loved them. Thank you so much ❤️

Hopefully this review will provide some useful feedback.

I stopped by on a whim to buy 80th birthday flowers. The flower arrangement was nice. However the additional styling was vey old fashioned, and cheapened the arrangement. I also found the sales assistant difficult (older lady, maybe the florists mum helping out? On reflection she didn't seem to be experienced in customer service).

The flower were wrapped in thick plain white plastic then with another plastic cellophane ruffle with an old fashioned big plastic ruffly bow added on at the check out. There was an excessive use of cellotape as well. It felt like there was more plastic than flowers unfortunatly.

I asked if it was possible to have something other than white plastic as I didn't think it did the arrangement justice and importantly I didnt think my grandma would like it (she loves bright colours) but the sales assistant got defensive saying she liked it and thought it looked good, so no - it was going to be plain white.

I wouldn't of thought this was an outlandish request to have a choice of wrapping on a £35/40 bunch of flowers, but I was made to feel that way. This is what made me feel the sales assistant wasn't used to customer service. Also, even though I declined to have a message card (because the designs again were old fashioned and I had already purchased a birthday card eksewhere) I was pressured to have one which ultimately I didn't use, so wasteful again.

I just brushed this off this bad experience at the time, at least I'd got my flowers, but felt frustrated afterwards she had been so rude and felt it was important that the she, the sales assistant, liked the gift over the person it was intended for or the person paying. Being honest, as soon as I left the shop I felt instant regret at my choice of florist based on the styling and customer service.

Luckily I had some materials at home and managed to re wrap the flowers (with the help of you tube!) Using Kraft paper, a colourful complimenting tissue paper and simple fabric ribbon. Much more contemporary and tasteful with less plastic. They no longer looked like old fashioned supermarket flowers and I loved the restyled outcome and had lots of compliments on the arrangement so not all was lost.

Wish I'd of taken photos of the before and after.

Very pleasant and helpful and I always have something when searching for a gift.

I ordered a double ended casket spray for my late mother in law (carol’s) funeral.The white Lilly spray was perfect. Absolutely beautiful.good price.I had no complaints. I was so busy with organising the funeral and Tomkins took a huge pressure off by delivering exactly what I needed. Credit to the lady that took my order, it was exactly how I imagined it to be . Thank you

I ordered two baskets of flowers on behalf of my work colleagues for 2 different work mate (one leaving and 1 birthday). The baskets were absolutely beautiful and the colours were amazing.

The 2 people who received them were thrilled and everyone said how stunning they both were. So thank you Tomkins and also to them for delivering at the last minute as it was raining and this really helped me out.

Highly recommend this florist.

First class service with a first class product. Yes it's more expensive than a bouquet from a supermarket but for a special occasion nothing beats an individual prepared bunch of flowers gift wrapped by your local florist. I've never been let down by this place in 14 years or so. 💯