Robert Shipp & Daughter

I am writing a review both for myself and my Auntie, as she does not have Internet access.

Robert Shipp has done the funerals of three of my family members now. When you are going through the absolute worst time of your life, Robert is 100 per cent the man you want to go to. He is so kind, caring, compassionate and empathetic. He goes above and beyond to do whatever he can to ease the pain you are going through. He is not a salesman. He will guide you through all your options and will also go out of his way to try and save you money. We trust Robert 100 per cent and know that he genuinely cares about people. We wouldn't even consider using any other funeral director. I cannot recommend him highly enough. Emily

Through recommendation, I recently used Robert Shipp and Daughter and he did not disappoint. He was kind, considerate and helpful, nor was I pressured into unnecessary expenses. He also suggested the ideal Celebrant for my needs. I would recommend his services. J. LEWIS

I attended a funeral on Tuesday 26th July at Wessex Vale Crematorium. Robert Shipp was amazing throughout the whole process. My friend's mother in law had sadly passed away and my friend and her family needed a sensitive and caring funeral director at a really difficult time. With this funeral director that is exactly what she got.
He organised a wonderful funeral in very tricky, sensitive circumstances. He offered a very personal service that went far above and beyond what was expected. I would highly recommend him to anyone seeking a professional service during what is a really difficult time.

I am absolutely disgusted & appalled at the services provided by Robert Shipp for my mother’s funeral.
I was unable to say my last ever goodbyes and see my mum when I had travelled from London a day before the funeral especially for this.

Robert played God & took a sacred moment away from a grieving daughter. I am in complete shock & left heart broken.

Not knowing If I will ever overcome this.

Where you hold such a highly sensitive role within a community, values should hold more than a financial transaction.

Unfortunately for the daughter, two sons and grandchildren of my deceased gran (totalling 25 people), Rob held no compassion or integrity when it came to my grandmothers funeral. At his customers request we were not able to touch or see my gran for the very last time at the funeral directors. He also enforced a request that no sons or grandsons can carry in her coffin to the crematorium.

We are now left to support some very traumatised family members who may never get closure for there mother/grandmother.

Integrity
1. the quality of being honest and having strong moral principles.
2. the state of being whole and undivided.

I sadly lost my mother in law after a long battle with cancer. Robert was professional, caring, friendly and went above and beyond to make sure she had the send off she deserved. He was a ray of light at a dark time. I will be forever grateful.

Robert Shipp was the most caring and respectful funeral director you could hope to meet. He treated my darling late husband ,me and his 4 daughters with kindness and didn't rush us at all. We had a direct cremation as my husband wished and Rob kept me upto date with what would happen.

Robert was an oasis of calm in a very turbulent and stressful period for our family. Robert responded to our queries and questions in a way that was easy to understand and always with kindness and sensitivity and at no time did we feel our questions were insignificant or trivial. Robert was also able to suggest things that enabled us to make non hurried considered decisions ranging from the choice of venue, music for the service and how to manage the strict number of mourners that the pandemic dictated.
From the first moment we made contact he gave us confidence to face all aspects of our mothers passing with dignity and a sense of calm.

I would recommend his services to other grieving families with no reservations.

Robert Shipp recently organised the funeral for me of a family member. He was kind and caring and very professional. He also organised my father's funeral 3 years ago. We highly recommend him and wouldn't use anyone else.