L. J. Crawley and Sons, Nottingham
549-551 Aspley Ln, Nottingham NG8 5RU, United Kingdom
4.5
15 reviews
8 comments
XQFR+4F Nottingham, United Kingdom
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If I could give you 0 stars I would have. As a small part of the funeral industry myself I am fully aware that things can be difficult but to verbally abuse someone then hang up on them when you finally do decide to answer the phone is outrageous and disgraceful.
We have had this problem over and over again of never answering the phone or the front door, but when the phone finally was answered a man refuses to let us speak, yells that it is our fault he wasn't there to answer the phone and then hangs up on us, it is clear that you people should not be in business. What if it had been a client trying to arrange a funeral and all you have done is scream at them then hang up?
This is not an isolated case either, every time Crawley's is nothing but rude and dismissive regardless of who they're speaking to. In future I suggest you either train your staff better or hire someone who actually cares even remotely about those they're laying to rest.
They did their upmost best to provide the best service despite the restrictions put on them by the Covid19 lockdown.
They are all supportive and are available to those who need them throughout and post funeral.
All are treated with dignity throughout.
An excellent A++ service xx
If it comes to professional service, the price is the lowest. I recommend it to anyone who needs help during a difficult hour of loss. I recommend all 💯%. Thank You So Much.
L J Crawley & Sons are stars.