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Oak Furnitureland

Unit 3, victoria retail park, Netherfield, Nottingham NG4 2PE, United Kingdom

Oak Furnitureland
Furniture store
3.6
133 reviews
8 comments
Orientation directions
XW6M+VH Nottingham, United Kingdom
+44 115 896 2373
oakfurnitureland.co.uk
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–18
Sunday: 10–17
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Mathew Edwards
Mathew Edwards142 days ago
Advised to leave a review by Nottinghamshire police who are investigating oak furniture land's delivery team for theft of jewellery.
We ordered our bed back in October 2021 which was finally delivered in March 2022 after multiple failed deliveries due to the road being on a hill... apparently!
The first team were paid to build the bed which never happened as they had sent us a broken bed. Shortly after the team leaving I noticed my jewellery had been taken out of the bedroom and our bed was left in 6 parts. When I popped in the room during the assembly of the bed, I noticed a cardboard box had been place over a tablet which had also been left there.

2 more teams later and the bed was still in bits which I then had to build myself. When explaining what had been taken to the next lot of delivery men they all named which employee would have taken the jewellery. Turns our he was one of the two delivering first time.

In the mean time Nottinghamshire police have been investigating this theft and oak furniture land had promised to call me within 48 hours to settle the theft and discuss what we would do about the bed.
We are 6 weeks in and still no call or offer. Police have advised I leave a review to share my experience with this poor company..

Never will I recommend this company and never would I expect to be a victim of theft by a so called trusted company. 0 Star from me and many others by the looks of things.
Carol Gardiner
Carol Gardiner234 days ago
Had a good morning picked a lovely suite they welcomed our dog sky made it more it more special
Simon Ley
Simon Ley326 days ago
Initially helpful sales colleague offered to check delivery waiting times on a sofa we showed a vague interest in then completely turned off the charm when we said we would think about it.Can't bare this old fashioned hard sell technique expecting customers to buy items they have shown a vague interest in.Nice furniture but mardy staff.Prepare to be harassed when browsing.
Romeo Arici
Romeo Arici326 days ago
The worst experience, after waiting 4 months i receive the furniture full of damage, i speak with their customer service they assure me than in 2 months I'll receive the replacement, and now when they send the replace the furniture was different front what is order, also the team who come install the furniture was rude.
Andrew Hind
Andrew Hind356 days ago
My table was delivered this morning at 07:14 table erected beautifully but they forgot the chairs and left my gate open and it was raining well worth £99.00 for premium service
Daniel Patrick
Daniel Patrick356 days ago
Lovely shop with a great showroom and lovely attentive, but not pushy, staff!
Jo Beardmore
Jo Beardmore2 years ago
Always been pleased with past service and product from Oak Furnitureland. Visited showroom at Victoria Retail Park, Nottingham after viewing leather sofas online. All staff were very welcoming and knowledgeable without being pushy. Lovely light and well set out showroom. Alan who helped us was lovely and arranged our interest free purchase so efficiently and in such a pleasant way. Great way to spend a bank holiday Monday and looking forward to our delivery in a couple of months time. Very impressed, well worth a visit.
Don Pay
Don Pay2 years ago
Cancelled my order 17th December, was told head office would confirm within a couple of days then wait up to five day's for refund, the guys at the store very helpful in advising what should happen to no avail, you simply can't get through to customer service I've tried 6 times waiting up to 40 minutes NO ONE EVER ANSWER'S,THEY DON'T ANSWER EMAILS EITHER, if you phone and want sales they pick up within 10 seconds.
TWO WEEKS LATER STILL NO RESPONSE.

DON'T BUY FROM THIS COMPANY 95% OF REVIEWS ARE BAD

Don pay
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