Apex Gas Services
41 Capesthorne Rd, Crewe CW2 8PA, United Kingdom
5
50 reviews
8 comments
3GRH+XM Crewe, United Kingdom
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Monday: 7–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–22
Sunday: 8–22
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–22
Sunday: 8–22
After years of longstanding issues with my boiler and multiple quotes for a replacement/fitting, I'd almost given up. As a single Dad of 3, it's been hard to keep going, never mind finding the money for a new boiler. I came across Dean's number when the boiler was finally about to give up the ghost and the service I received from that moment on was impeccable from start to finish.
I explained the situation to him and asked he'd drop by at his convenience to come and take a look. He could hear the kids in the background and was genuinely concerned that we faced the potential of having no hot water or heating over the weekend. This was late Friday afternoon when I called and obviously wasn't expecting him to drop everything and attend right away. I was expecting Monday or early the next week.
Within 20 minutes he'd arrived at my door, within 60 minutes he'd diagnosed a faulty part which was causing the intermittent failure. He managed to get it working temporarily, so that we could use it overnight. The next morning he returned with a replacement part, fitted it and we've had no problems with it since.
So not only did he give up his own time to help us out, he could've also sold and fitted me a new boiler that I didn't need.
Genuine tradesman and people are very few and far between these days, hence the 5 star review.
The money I saved from not having to replace the boiler has paid for a rare and well-earned family holiday for us all.
He'll be the only plumber / gas engineer in my phone book book from now on. Top guy, top service, top job!
Jade