ADCO-Chester Heating-Plumbing-Electrical-Maintenance
42 Somerset Rd, Newton, Chester CH2 2QE, United Kingdom
4
33 reviews
8 comments
645J+F4 Chester, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: Close
Thanks to Anthony and Kieron for the quick quote and fit of our new boiler, great guys who were on time and did a clean and tidy job.
Would definitely recommend and use this company again.
They phoned to say that were running ahead of schedule and could attend earlier which was great for me.
Definitely use them again and they have put me on their annual reminder list for my boiler service too.
Thank you adco!
Lisa
Inspection done in record time (less than 45 mins for 3 story house). Result of the report was a failure due to “non IP rated lights in bathroom” along with a £250 quote to resolve issues. Report also stated estimated age of wiring was approx. 30 years even though it’s a new build. As it was a new build I went back to the house builder under warranty who were adamant everything was above requirements.
This is where things started to go wrong – rather than ADCO (who I’m assuming subcontracts the electrical side of the business out to someone else) owning the issue, the message from the house builder was merely forwarded onto the contractor and then batted back with more inaccurate information. I even had to supply Googled information to show that what they were saying (Zones and associated IP requirements) was incorrect. More emails. More phone calls. More chasing to get a secondary visit. More discussions to reinforce the fact the contractor was extremely unsure of the regulations they were referencing the property against.
End result? Report now correctly states IP rating on lights are above standard. No apology and no reduction in original invoice. Asked to factor in the above and to requote. No response. Asked for complaints procedure. No response.
Cheap and cheerful company, but you get what you pay for. Expect to work hard if there are any issues with the services supplied.
Failed to contact me to let me know they wouldn't be able to attend either appointment.
Complete waste of my time, terrible service. Avoid like the plague.