Very bad service at this station: the automatic car wash is half-broken frequently and the cashiers do not rush to help/fix it and refuse to refund the money. Same happened to me once already here with the car vacuum that was broken and the cashiers were refusing to reimburse coins that were inserted in the vacuum machine.
Oleg Samoilov
I have been refueling at this gas station for over a year now, since this gas station is on my way. All this time, it is impossible to pick up the gas nozzle at the hose, since it is always dirty with diesel fuel and your hands always stink unpleasantly after refueling. Moreover, the same problem at all gas pumps at this gas station, as well as at all gas stations BP in Cambridge. At the same time, the clamps on the filling tips do not work and you have to keep your hand all the time, which is extremely inconvenient. I refuel at various gas stations in many other European countries, including BP gas stations in Europe, but there is no such problem, fuel does not leak during refueling and does not get my hands dirty. Well, you can’t be so greedy as a power supply, sometimes you need to maintain equipment and, if necessary, change it to a new one.To my question, where can I wash my hands with soap after refueling with diesel fuel, the employee replied that there was simply nowhere to do this. Just some kind of stone age!
Stacey Bands
Doesn't even deserve one star. What an awful station. The pump ran out of fuel and upon telling the cashier about this he insisted that we must leave and go somewhere else!! Also not allowing us to pay for the 96p worth of fuel we did manage to get. Extremely rude and a pathetic excuse for customer service.
Humble Garage
This place is the worst place I've ever seen in the UK. I've been ripped off 7 times from 10 times going there, always something is happening. PLEASE ask for receipt when you buy something and check it, you might be surprised how many products are scanned multiple times. If you are in the desperate need of getting petrol, just take enough to take you to another petrol station and get the hell out of there.
Abul Babul1 year ago
Service is really rude specially at night I am taxi driver and I do fuel at least 4 times a week this station but a guy working there don’t have any manners to serve the customer I believe his name is Miriam so rude
Michal Wolszlegier1 year ago
This station is the only one in Cambridgeshire where I have to remove my helmet before buying a petrol for my motorbike. When asked staff why their answer was quite rude "security reasons and to see if I'm old enough to buy petrol"
Jonny Albert2 years ago
Automated Car wash doesn't work / frequently seems to be out of operation.
Chris Flowerdew2 years ago
The new layout is awful. I've used this petrol station for many years, but they've now blocked off the old exit door,. I struggle on crutches, so it's now just too far from pumps, through shop, to tills and back. Instead of increasing their sales, its now too difficult for me and I am going elsewhere. Such a shame.
