Shell

I went to the gas station this evening at 10.52pm and the man was locking the door already.
I asked him why is he closing and he said the the opening time is until 10.25 but google says until 11pm.
It Kostic me a big inconvenience and I’ll definitely report this.

Only stopped here to get a couple of cans of Red Bull. As I went to pay the guy behind the counter told me that "You shouldn't drink Red Bull because it causes heart attacks" and "you don't want to die early do you?". With that, I told him " Your right, you can put these back on the shelf and you've just lost a sale. I'll get them from the shop across the road where they will not give me a lecture about what I can or cannot have and it will be much cheaper". As I turned to leave he was trying to back peddle about what he said but to me it was too little too late (#CustomerServiceRetrainingRequired)
I went across the road and bought my Red Bull's and I got a smile from the guy behind the counter and a " have a nice day". No lectures, no early death warnings and no impending doom.
If you want a service with a smile, go across the road from this petrol station and visit the Fulwell Local.

I would have given no stars if I was able.. unlike most shell petrol stations this one is awful. Went there today and wasn't aloud to fill up and was told that my tank was full?? Do the simpletons you currently employ there not realize that we all have fuel gauges in the car?? Not happy at being lied to. When I entered the shop to pay I was met with a bad attitude from the start. Your employee was rude offensive and fowl mouthed. Unlike the majority of shell service stations this location is the worst.. if you can I would recommend you drive on to any of the other stations in the area you will get a much less confrontational experience..

Today 12-05-2022 time 11:26 went to counter to pay and the guy ask me to give him very good review in my shell mobile app and I didn’t know what he talking about and suddenly he took my phone from my hand and he give review him self . This is absolutely ridiculous customer service. Shell management need to improve their customer service

Just went for petrol very good service and great staff

They sell expired sim numbers, I bought one myself and lost half of my day to try activate an expired number what a bad joke

Never open on time google says 06.00
And it's 06.20 and not open

For re-fueling it's OK. The jet wash is not working for months. Yes, it was lockdown etc. but even before that it wasnot functioning. The person behind the counter created a story of a fight and police as a the reason for jetwash not to function and reminded me to come and check NEXT MONTH?