Shell

Arrived in petrol station at 22:45 to grab a coffee and bits of shopping for my night shift walked up the door didn't open automatically so I assume just go to counter both employees quickly went out to the back of the shop , completing ignoring me and disappeared till I got back in my car...
If you advertise you close at 23pm maybe let the employees know 23 pm is not 22:50 or 22:47.
In future will just look for a service station that wants my business instead of being ignored.

I couldn't get your Tyre pump to work, and spoke with an employee named Conner.
He couldn't have been more helpful, courteous, and very determined to sort the challenging problem for me.
Conner identified the problem and I asked him if he was the Manager to which he said no.
I believe Conner has all the attributes needed to be a good Manager for Shell, and I wish to say a big thank you to him for his commitment to
customer service.

Net bee3in this shell for a while and was very taken back by how dirty it was. You need to clean the floor guy and girls especially when selling food.

Expensive fuel and food as is only to be expected, trying to get away with charging motorway level prices. Clean inside with a good range of food and drink, cold beer 🍻. Barely literate indifferent undesirables behind the counter ruin it completely though. Only stop if you have to !
Shell fuel is always a good choice for your motor though.

On this occasion didn't buy fuel but got just wanted in groceries. Staff, nice and friendly to.

Price on sign says lower price than on pump, Surely that is illegal…

Beautiful place and clean and tidy. There are 2 car wash options jet wash and drive through and EV charging point available. Good and freshly good pastries are amazing.

The shop here is very well stocked with Waitrose products, however, the person who served me was blatantly on the phone to his friend (on an wireless earpiece) whilst serving me. Not great customer service I'm afraid!