Shell

Staff are the nicest staff I have come across in a petrol station. They are all very polite and friendly. Keep up the great service guys.

To whoever this may concern, I was a customer at this Shell on a Tuesday morning. I was absolutely disgusted with this Asian lady who works there with a name beginning with 'S' as she would not reveal her full name. I was prevented from going into the shop since i appeared to look like a shoplifter.

The meter was stuck on 0.00.
I started to fuel my car and it was staying on 0.00, i put around £3-4 in my car then i went to tell the person working 3rd april 2022 at around 6pm. He then told me the bill was £35.03 and that i was lying and that he’s been doing the job for several years, but the fuel had not gone in my car so currently i have paid £35 for around 2 litres. I was wasting my breath with whoever was working disgusting attitude oh and im £35 out of pocket.

Had to pay first and had queue already. Cannot enter shop so process for serving other people takes longer. Petrol pump takes longer to work

My dad and I had a pretty horrible racist Incident today. Where I was trying to pump petrol into the car tank and the asian lady at the front desk turned off the fuel, she proceeded to call me over using a hand gestures, requesting I pay for the petrol first before she turns the pump on. She claimed that the car was unregistered. Which is untrue as it is an EU registered car in which we have never had an issue with any petrol stations in the entire West Midlands area except this one. Pretty appalling behaviour, excluding only myself and my dad out from the rest of the other cars. The other cars plates were not checked either. Imagine having to pay first to use the petrol station. My dad was so upset and went inside to complain. The manager did apologise after arguing for a good 5 mins. My mum uses the fuel station all the time with an a different plate number and we live in the area as well. Just a word of warning, if you are from somewhere else do not buy your petrol here. A very traumatic experience for me.

Not a bad garage for petrol and snacks
Wouldn't recommend the car wash as it doesn't clean the car very well

It's OK. The lady is abit hit n miss. One min she's cool next I'm a shoplifter, 😂 prefer the sainsburys garage up the road.

Great but expensive