Murco
204 Fairmile Rd, Christchurch BH23 2LP, United Kingdom
3.6
27 reviews
8 comments
P6X4+7Q Christchurch, United Kingdom
Location reporting
Claim this location
Monday: 6–23
Tuesday: 6–23
Wedneasday: 6–23
Thursday: 6–23
Friday: 6–23
Saturday: 6–23
Sunday: 7–23
Tuesday: 6–23
Wedneasday: 6–23
Thursday: 6–23
Friday: 6–23
Saturday: 6–23
Sunday: 7–23
Hand car wash adjoined, well worth the money.
They also have a small shop and a hand car wash but I haven't used either
Small forecourt
Anyway, about two months ago I filled my car up on pump #3, and when my tank was full the trip switch failed and petrol came gushing out down the side of my car. I went inside and told the cashier, who gave me a largely disinterested look. All I wanted was for them to acknowledge the issue and fix the faulty pump in due course. Fair enough.
I go back last night and, as luck would have it, I'm at pump 3. I was a bit more careful this time, but still when the tank was full, petrol came gushing out and down the side of my car. This time I go inside and am a bit annoyed that nothing has been done to fix the issue. So I explain what happened two months ago and what just happened.
The young man behind the counter says to me "it's not our fault, we don't need to fix this, you need to be more careful when you fill your car". I'm thinking, is this guy serious? How can I be more careful when the first sign my tank is full, is petrol coming down the side of my car? He didn't agree that the trip switch needed to be present and then tried to shake my hand, with a smile on his face, to make friends. Then as I'm walking out he says to me, please be more careful!
Honestly, I don't need to be treated with that level of disrespect. I will simply fill up elsewhere. That's several hundred pounds every month, lost revenue. Nice one!