Shell

When their machine couldn't read my card, the attendant snatched it from my hand, licked his thumb and "cleaned" it. when i complained he was rude. If you are too thirsty to make it to the Londis or CO-OP and don't mind your bank card being cleaned with spit, this is the place for you.

Would usually be 5* as most staff are fantastic! Blonde lady serving today made fatal retail mistake - made the customer wrong! Entirely focused on speaking over listening. Missed 2/3rds of info given and blamed customer instead of asking politely for info to be repeated. Will be avoiding garage if she's behind the counter again!

Large forecourt with fair priced fuel and a well stocked shop with car accessories and hot and cold snacks.

Usually shell would score alot higher. Score is based on some staff, keeping me waiting late at night. Not friendliest of staff. Over priced in store. But mainly because I don't trust security of the card machine. AVOID USING YOUR BANK CARD HERE. If I'm desperate enough I get cash from down the road to pay

Good fuel at a reasonable price for the area. The jet wash is often frozen in the winter, and the shop is over priced. Friendly staff more often than not.

Attractive prices and services were available. My partner and I were welcomed by a friendly staff members filling the drinks fridge. When making our selections from the drinks fridge we were welcomed by a friendly staff member. A lovely female manager wearing a white shirt was also present. I think her name was "Mirela". After promoting the shell card to us, she kindly answered some questions relating to the signing up process for the card. She made the benefits of joining the Shell Club clear. Another staff member on the till whose name I cannot spell was also friendly and helpful.

The service at Shell Bemerton is fantastic! Hopefully, they will be able to maintain this high quality service. In the future I will return to this garage. Excellent prices, extraordinary management and a complete service!

I visit this Shell mostly on Sundays when I'm in Salisbury. There's a friendly chap who works only on Sunday evenings. I think his name is 'Ignas' and he is Polish. He works very hard and provides a brilliant service. Hopefully, the other staff will follow his example. Also, he sold me my first fill-up on fuel in my beloved car! He must be promoted!

One of the very few garages that still sell lpg or auto gas, In Wiltshire! Shops good too.