JET
Bridge St, Belper DE56 1AX, United Kingdom
3.6
26 reviews
8 comments
2GF8+G4 Belper, United Kingdom
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Monday: 00–24
Tuesday: 00–24
Wedneasday: 00–24
Thursday: 00–24
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Tuesday: 00–24
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Sunday: 00–24
I went there earlier this morning to use the car wash. I wanted to buy the 'platinum' service as my car was covered in dirt and dust and needed a good cleaning. However, I had to settle for the 'silver' service because "it was too early to be using the noisy fan dryer". The silver service is advertised as £3.99 but the person behind the counter only gave me £6 change from a £10 note claiming he had no 1p coins in the till. I asked him for a 2p but he alleged to be out of them as well. He did not offer to give me 5p so therefore he deliberately short changed me.
I believe this is theft.
I am frequenting it few times a week.
The problem is car washing machine that is always "broken" especially the wheel brush. Not first time did I mention this to station attended but apparently the message never gets accross to the owner.
This evening same thing happened, the car was washed but the wheels not, the petrol station recently hiked up the price of gold car wash by £1 but the awful machine never gets fixed, so everyone is being ripped off by poor service and third class customer care.
When I asked for my money back it was refused by station attended and when I asked to speak to a manager I was giv,en poor mans excuse of number not available.
The attendant was very rude and disrespectful by raising voice and telling me to foff for asking for my money back.
This is not acceptable and I am going to make a hell of a complaint about the whole ordeal.
Do not attend this petrol station if you don't want to be ripped off and treated like rubbish in their store.
Awful is just beyond words.
IF IN BELPER AVOID IT BIG TIME.