Shell

Shocking.. out of 10 people that walked in 1 had a mast on... and the staff never said a word... and people wonder why the country is in the state its in .. fine them ... simple.. the petrol station should be closed for a week to learn the staff to tell people where masks

I been in this shell on 5 May 2022 at 16:15 the cashier guy was very rude and aggressive
He is look like unhappy about his job and what he doing and talking very aggressive which is not acceptable
I recommend to not go this shell

Even if the app shows the offer, staff not ready to issue those and tell something that this is not valid or no stock

Shell is destroying our world don’t shop here

Been using this service station for the past 25yrs but on my recent visit to the station the member of staff operating on the late night shifts had no clue on how to switch the pump on from inside for customers to fuel up leaving me baffled on this individual
If the staff member didn't know how to operate it simple thing is to get proper training and be up for the job
The stations are quick to put fuel prices up and probably dodge the tax system and gain mega profits but simple thing is get your staff fully trained and know how to speak English and not swear to customers
I for one definitely won't be going there again
Avoid them as staff on lates are rude

Ripped us off this morning, phoned for a manager at 6.15am he told me he would investigate his night staff. Then turned on me and told me to go through the police. Will be reporting as fraud with out bank

Terrible experience at this station, I am being regular to this station, recently I bought one head light bulb, by the time i asked the staff if not the right fit I will return in 15 minutes, staff told to come in the day time to return the item, as it was not right fit for me, i went there to return but i was treated so badly by the staff called “Miland” he didn’t have courtesy to even listen to me, and being very rude even infront of the other customer and said either to meet Manager or the same staff who served me at first place.When I asked about the customer return policy, they have no idea what it is. I called morning time to check whether Manager there or not but staff said don’t know when the manager will be there, when i was passing by i went again there to see the guy who served me for the first time in the night, as he working in the nightshift. Staff called”Miland” recommended to meet the same guy. But again i was treated so bad and staff said, You could do anything you want but not gonna accept or return anything. He said he will call the police if I don’t leave.
They don’t know what time their manager works there also staff advised me to visit 6 AM to see manager.

It is not about money, it’s about the customer service. At first place if the staff said they don’t take anything in return I would understand them better. I even told i will report and write review but they don’t care about it at all.
Hope shell management team will review it and I will formally log a complaint against this store.

Don’t recommend this store at all.. I switched to shell few months ago but I won’t continue here
Thanks.

Not that great ,staff rude, staff allow people to fill up with engines on, car doors open, blasting out music,mobile phones being used whilst customer is fueling ! Definitely has gone downhill since I visited 4 + yrs ago definitely will not be returning will wait to use Shell site in city centre