Texaco Towy Service Station
Bridge St, Carmarthen SA31 3JS, United Kingdom
4.1
50 reviews
8 comments
VM3W+G8 Carmarthen, United Kingdom
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Tuesday: 00–24
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Polite and helpfull
You have to search for the hand sanitizer. Plexiglass at the counter but if the staff comes out he doesn't wear a mask. No cleaning of the countertop between customers.
Went in and thought I'd pick up a small bag of Revels. Anything on the stand that had a price was a pound and no prices to say any different.
Paid up and asked for a receipt.
Got in the car and realised they charged £2.39 for this treat size bag.
Went in to complain about it. Guy came out to the stand and said anything not priced is £2.39. He didn't get the fact that customers don't know this if there is no signage.
I was refunded my money but I'll be taking my custom elsewhere.
Simple customer service was not on duty that day.
Also the chap with the ponytail behind the counter appears to have the customer skills of a carrot!
Not a single penny more will be spent with you sadly