IL GUSTO THE THEATRE OF TASTE
Unit WVL05, West Village Bluewater, The Village, Dartford, Greenhithe DA9 9SE, United Kingdom
4.3
25 reviews
8 comments
C7Q9+QM Greenhithe, United Kingdom
Location reporting
Claim this location
Monday: 10–21
Tuesday: 10–21
Wedneasday: 10–21
Thursday: 10–21
Friday: 10–21
Saturday: 9–21
Sunday: 11–17
Tuesday: 10–21
Wedneasday: 10–21
Thursday: 10–21
Friday: 10–21
Saturday: 9–21
Sunday: 11–17
After choosing our whiskey and paying we noticed that the bill was higher than expected. We came back to the shop to get a refund for the £8 pounds we were overcharged. The staff weren’t apologetic and made us feel like we were bothering them, which made us believe it wasn’t a mistake.
If it was a genuine error then staff need more training on how to use the till as we are clearly not the first ones to have this issue and also on how to handle situations like this.
As a result of this experience we won’t be coming back to the shop.
They seemed to have great product knowledge when i was unsure of which product to buy.
They personalised my gift and put it in a beautiful gift bag.
Thank you sooo much for helping me . You turned a stressful choice into a pleasurable one.
Once again thank you.