SimplyFresh Bethnal Green

The best grocery store in the area by far. I walk all the way from Mile End specifically to do my grocery shopping. Lots of organic and vegan options as well as zero packaging/waste options. Worth a visit if you give a damn about the environment. Super friendly staff too.

I used to have a 5* review, but I feel I must downgrade it a bit…
The product is excellent as always. A variety of competitively priced items as well as more gourmet or pricey options. Service has always been courteous and friendly enough.

However, providing the option of a till receipt should be the default. It is the only place where I shop that doesn’t offer their customers a receipt.
Additionally, a lot of items are not marked or the price isn’t correct, or offers aren’t updated at the till. Very often my shopping comes up £3 or £4 higher than expected, and without the receipt it’s almost impossible to know why on the spot or challenge it without making a scene.
As a result, I usually only buy a few essentials for which I know what the price will be.

I moved in around the corner nearly a month ago. This seemed like a good option as my local "go to" shop for groceries. I've been in twice and both times had staff be weird, cold or look me up and down in a very unfriendly way. One of those times, a staff member treated me like I was in the way when I was looking at wines and he suddenly appeared wanting to move something where I was standing - he didn't say "excuse me" or "sorry can I just grab this" - he almost nudged me out the way. It's strange because normally I go into shops and don't think twice about the staff working there - but both times the staff have left a really bad impression at this place. I use the butchers a few doors up but walk much further now for main groceries. When I came on to write this review, I wasn't surprised to see others have written similar ones.

Great product selection, but make sure you get your receipt, the prices at the till are different to those on the shelves.

Good selection of health/organic/vegan foods but can be quite pricy. Very good opening hours

Extremely friendly and helpful staff, and a really good selection of organic produce.

I shop here regularly but I have to echo other reviews, some staff are really un-polite and unhelpful. There's one member of staff in particular who I hate being served by. They never speak when serving me, no smile and no thank you.. they're bad mood puts a downer on my day.

It's a great shop and it has the potential to be amazing. I love shopping with small/independent businesses but if a similar shop opened in the area, I'd be inclined to shop there instead in the hope to be treated better.

I have been shopping at Simply Fresh for 15 years and I always have a good experience there. The best organic and fresh produce in the whole of east London and a lovely family run place with really friendly and helpful staff. Couldn’t recommend it more!