W&Co. Hair
4 Wensley Rd, Woodthorpe, Nottingham NG5 4HG, United Kingdom
4.7
36 reviews
8 comments
XVR8+QV Nottingham, United Kingdom
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Monday: Close
Tuesday: Close
Wedneasday: 10–6
Thursday: 10–19
Friday: 9–17
Saturday: 8–3
Sunday: Close
Tuesday: Close
Wedneasday: 10–6
Thursday: 10–19
Friday: 9–17
Saturday: 8–3
Sunday: Close
Not only the worst hairdressers but THE worst customer service I have ever ever received!
The woman who did my hair did it completely wrong, something you wouldnt even expect from a trainee! It Wasn’t ANYTHING like what I had asked for! When I told her politely it’s nothing like I’d asked after she “toned” down the mess she created told me that herself and other employees think it’s what I asked for ( no one else saw the picture in there or knew what i asked for so how would they know) the picture of the hair I wanted was also something previously done in that salon so very achievable and easy if you know what you’re doing! so after making me feel extremely uncomfortable as well as all the employees that work at the salon staring at me (after all going to and from the back room to talk about me - their customer) she rudely told me to LEAVE!! She told me to leave the salon because I wasn’t happy.. because my hair wasn’t anything like what I had asked for, my hair had started to been cut and again this was left. How is that good customer service?The employees that work there, the manager and the owners should be ashamed of themselves.
The team are so knowledgeable and friendly.
Could not recommend enough! Can’t wait for my appointment to sort out my lockdown hair!!