Halo Hair Design
1 Buckingham Parade, Basingstoke RG22 5NZ, United Kingdom
4.7
241 reviews
8 comments
6VW6+MJ Basingstoke, United Kingdom
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Monday: 9–18
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 8–16
Sunday: 8–16
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 8–16
Sunday: 8–16
My hairstylist Nicky as well as receptionist Jade very welcoming, professional, and friendly. Fantastic service.
I booked the next appointment already.
Then on THE MORNING of my highlights appointment I was left a VOICEMAIL to cancel my appointment, leaving me with no option to have another stylist do my hair.. I did call back right away but of course... no one answered the phone.
I am beyond disgusted with this service. It is a Friday and too late to book anywhere else now for a wedding tomorrow morning. It's just one bad service to another here. No idea what their colouring skills are like and to be honest I'm glad I've avoided finding out after this long.
Will stick to more reputable salons where they understand what customer service actually is.
Such a lovely welcome, the staff here could not be more welcoming,They even had commentary drinks and snacks!
The salon is clean, spacious and modern, the music just right, thankfully no rapping here. (The best thing thing was no harsh lights, so no scary reflection.)
My stylist Lilly was wonderful, we discussed hair cut and style comprehensively, Lilly was happy to help me with ideas on what would work best without being overbearing. She was lovely, have rebooked, Lilly is an asset to Halo, they are lucky to have her.
I shall be recommending Halo to my friends and colleagues.