Thai Retreat
91 Chiswick High Rd., Chiswick, London W4 2EF, United Kingdom
4.2
30 reviews
8 comments
FPVX+33 London, United Kingdom
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Monday: 10–20
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–19
Sunday: 10–18
Tuesday: 10–20
Wedneasday: 10–20
Thursday: 10–20
Friday: 10–20
Saturday: 10–19
Sunday: 10–18
Always a pleasure to get your hair cut by Teaw and her team at Thai Retreat. Friendly reception and excellent results for hair cuts. The massage centre above is excellent - ask for Eva to get the most professional and relaxing massage there is. She can do a hard sports massage or the softest touch for those with sore and sensitive muscle groups.
The time and dedication to my manicure and pedicure I can honestly say I’ve never experienced and as for the 1hr Thai fusion massage I had,, mind blowing !
Only trouble now is figuring out how I’m going to do all my chores feeling this mellow and relaxed now 😉
Equally worrying was the customer service (or lack of). I've asked for a call back twice now from the owner, which I have still not received. But more infuriating was the attitude I recieved when I questioned why they wouldn't honour my voucher. Terrible customer service manner, confrontational, to the point where I was being blamed for not using the voucher earlier! Have had other examples of a trip, an experience day and a spa day where out of date vouchers have been honoured as the pandemic was obviously an extreme circumstance. But not Thai Retreat - needless to say I will not be going back again and I recommend if you want to part with your money you go somewhere that deserves it!