Sheetal's Hair, Beauty and Laser Clinic

Highly unprofessional!!!! Under staffed poor staff was struggling. Had my hair colour done kept it for 1.30 hours!!!!! As they were busy with other clients! Had manicure done nail paints were all out of date! Tried twice and never fried just ended up leaving without one had to relive the nail paint as none would dry. Very disappointed. This is northwood and not any other area you need to up your products and services according to the quality of your clientele! This is the second time I have had the same experience with manicure nail paints wouldn’t dry both the treatments took them 2.45 hours yet incomplete! Only good for eyebrows!

Worst customer service! It’s a shame as the therapist (soni) is amazing at threading eyebrows!

Called in the morning to confirm Soni was in and asked if she was available at a specific time was told she had no appointments and that I could come in.

Came in that afternoon for my appointment and was told she’s unavailable as she has a client now. Asked how long and was told an hour.

I asked why I was told to come in at that time and was told that now she’s not free.

No apology for the miscommunication from their end or even anything to rectify their mistake.

Absolutely ridiculous! Please work on your peoples skills and customer service before you lose more loyal customers!

The haircut was not good at all by Lina. She did not section my hair from the back and just did a straight cut. The layers were cut cut too deep at the front so now it looks too short. Disappointed and paid a hefty price of £22. My previous hairdresser Priya was excellent. Will not be going to Lina or Sheetal's ever again!

I have been going to Sheetals for years however I have now decided not to go back after the worst waxing experience. The waxing was rushed, patches missed and I had bruises on my skin after.
Also, high staff turnover

I have been going to Sheetal’s for a while. I get my threading and beauty treatments done from Soni. She’s a really lovely person and very skilled at what she does. Apart from being fantastic at what she does, she is always very friendly and accommodating. I would highly recommend Soni for any beauty treatments :)!!!!!

My wash and blow dry was done by Lida. She is highly professional and skilled and really did a fantastic job. She is always busy but tries to accommodate an appointment when she can. The hairstyling done by Lida is hands down the best I have had done so far :)!!

I had called in advance to let the salon know what I wanted and specified this 3 times. I was given a certain price. When I went to pay, it was alot more than discussed. Not once on the phone was I told that it would be so ££ much extra. When it came to checking to make sure all hairs were waxed off, I had to do this. The therapist did not check herself first to make sure. I have never experienced this in my life. The only good thing about this place was my eyebrows. Absolutely shambles.

Haircut by Lida and she was fantastic! Great customer skills and gave my hair a real treat! Thank you!

Leena ( May be she spells differently)is a very talented hair stylist. Professional and patient. She understood well what I wanted and added a spark with her professionalism and experience. Thank you