Village Hair
29a Main St, Keyworth, Nottingham NG12 5AA, United Kingdom
4.7
16 reviews
8 comments
VW96+X4 Nottingham, United Kingdom
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Monday: 9–15
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 8–15
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 8–15
Sunday: Close
Helen promised me what she would apply was indeed a clear gloss which would give me that glossy appearance without the colour.
When I went back for my gloss application I was surprised to see that the ‘clear’ gloss looked slightly tinted with colour once applied, then, when Helen was drying my hair I felt it was not quite the same colour as my natural hair colour. Helen seemed very distracted and keen to get me out the door during the appointment and now I understand why. It is three months on and I have very definite roots, after having a consultation at another salon they have confirmed my hair has been dyed and not glossed!!!
I am absolutely gutted to have to go through the process of growing out colour again. I am also really disappointed and quite cross that a professional hairdresser would lie or miss-sell a treatment to me. If Helen had not had the correct product in stock I would’ve had no problem in being told this and coming back another day. To dye my hair without my consent is inexcusable in my view. Needless to say I’m bitterly disappointed and will not return to village hair.