Reva Hair Co
21 Newport Rd, Caldicot NP26 4BG, United Kingdom
4.5
26 reviews
8 comments
H6RX+H7 Caldicot, United Kingdom
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Monday: 9–19
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–19
Friday: 9–17
Saturday: 8–15
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–19
Friday: 9–17
Saturday: 8–15
Sunday: Close
I booked my hair appointment over two weeks before the appointment date. I phoned an hour before the appointment to confirm the time of the appointment. At no point during the 14 days or on the confirmation phone call did they indicate there'd be a problem - or that they were indeed running late.
When I arrived, I was sat in a chair - and just forgotten about until I decided to leave. No one said a single word to me, no one touched my hair, asked if I was okay, if I had somewhere else to be or explained even explained they were running late. There was no standard of customer service present professional or otherwise.
I was just left to sit there for 15 minutes after my appointment was supposed to being, before I decided to leave. I even got up, collect my bag, and walked out of there without anyone even noticing.
I'd avoid this place like the plague, they're a total waste of time.