/Wales/Hairdresser

Reva Hair Co

21 Newport Rd, Caldicot NP26 4BG, United Kingdom

Reva Hair Co
Hairdresser
4.5
26 reviews
8 comments
Orientation directions
H6RX+H7 Caldicot, United Kingdom
+44 1291 425407
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Monday: 9–19
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–19
Friday: 9–17
Saturday: 8–15
Sunday: Close
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Exiled_humanity “Gwallgofrwydd ar Hap”
Exiled_humanity “Gwallgofrwydd ar Hap”
Reva hairdressers displayed the worst standard of customer service I've ever had the displeasure of experiencing.

I booked my hair appointment over two weeks before the appointment date. I phoned an hour before the appointment to confirm the time of the appointment. At no point during the 14 days or on the confirmation phone call did they indicate there'd be a problem - or that they were indeed running late.

When I arrived, I was sat in a chair - and just forgotten about until I decided to leave. No one said a single word to me, no one touched my hair, asked if I was okay, if I had somewhere else to be or explained even explained they were running late. There was no standard of customer service present professional or otherwise.

I was just left to sit there for 15 minutes after my appointment was supposed to being, before I decided to leave. I even got up, collect my bag, and walked out of there without anyone even noticing.

I'd avoid this place like the plague, they're a total waste of time.
Debbie Wenzel
Debbie Wenzel
Lovely atmosphere every time I go the staff are lovely most important my hair is always exactly how I won't it.
Maggie halliday
Maggie halliday
good cut, staff very friendly, uses colour without ppd's for those (like me) who have an allergy, will go again, pleased++
Sofía Roden
Sofía Roden
Could not recommend a better hairdressers!! Absolutely amazing, never ever been disappointed with the results. Price is amazing, and so are the people. I would recommend Lisa for a colour expert, especially if you’re Blonde.
Dawn Pryce
Dawn Pryce339 days ago
I look forward to my days at Reva, professional friendly atmosphere and the head massages are the best. Thank you for another amazing hairdo Carolyn xx 👩🏻‍🦰✂️
Ceri Millar
Ceri Millar1 year ago
As always, welcoming and the perfect cut and colour 🙂
Kate Oakes
Kate Oakes2 years ago
All the staff are friendly and professional. Lisa is excellent, provides great suggestions and goes out of her way to ensure that I am happy with my cut. Very covid safe.
Diane Brandon
Diane Brandon2 years ago
Always very pleased with both cut and colour. Wouldn't go anywhere else. Sarah Richards is excellent.
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