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28 Kimberley Terrace, Llanishen, Cardiff CF14 5EA, United Kingdom
4.8
32 reviews
8 comments
GRH6+88 Cardiff, United Kingdom
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Monday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 8–16
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 8–16
Sunday: Close
Went there once last week for the first time. I waited at the desk and when a woman came over I told her I was new and was here for an appointment at X time with X person, she just stared at me like an idiot.
There was no "Hello" or "Thanks, have a seat and X will be there shortly".
"Should I sit down there?" I asked (I had never been here before!". Still no answer, She just continued staring like I was an idiot. So I sat down on the sofa, another woman came over and said she would wash my hair while the hairdresser finished another woman's hair. Didn't talk to me the entire time and then shuffled me off to sit in a chair.
I waited half an hour in the chair while my hair was starting to dry. Until the woman finished with her previous client, it may not have been her fault as I don't know who managed the appointment times. She was pleasant. Though there was no offering of a drink, even though I heard other clients were when I was waiting.
When I paid she had added £1 on for some lotion or potion that I didn't know wasn't included in the price.
Overall, the cut wasn't the best I'd had in my life but it was cheaper. I won't be coming back again. Having your hair done is a little bit personal and it felt more like I was on a factory production line than a valued client. I left the salon a bit deflated.